Mobile Service Advisor/CoordinatorJannell Motors Inc • Hanover, Pennsylvania, United States
Mobile Service Advisor/Coordinator
Jannell Motors Inc
- Hanover, Pennsylvania, United States
- Hanover, Pennsylvania, United States
About
Job Description
Description of the role:
Jannell Ford of Hanover is seeking a Mobile Service Advisor/Coordinator to join our team in Hanover, MA. The ideal candidate will be responsible for coordinating and managing service appointments, communicating with customers, and ensuring customer satisfaction.
Responsibilities:
- Coordinate service appointments and manage scheduling
- Communicate with Mobile technicians regarding dispatch of daily repair orders
- Communicate with customers regarding service needs, up selling of service and updates on work being performed
- Ensure customer satisfaction through quality service
- Manage service records and documentation
- Follow up after service is performed to collect
Languages
- English
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