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Project ManagerAmeristar Perimeter Security USA Inc., An Assa Abloy Group Brand • Tulsa, Oklahoma, United States
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Project Manager

Ameristar Perimeter Security USA Inc., An Assa Abloy Group Brand
  • US
    Tulsa, Oklahoma, United States
  • US
    Tulsa, Oklahoma, United States
Jetzt Bewerben

Über

Project Manager - Service Operations

Ameristar Perimeter Security USA, an ASSA ABLOY branded company, is looking for a Project Manager - Service Operations. The Project Manager is responsible for coordinating service, sales, and operational activities to support customer projects from quotes through completion. This role works cross-functionally with sales, engineering, purchasing, PDM, and field service teams to ensure accurate order processing, timely scheduling, customer satisfaction, and financial performance tracking for the Ameristar and B&B Service Group.

Project & Service Coordination

  • Maintain and manage the site work schedule for internal service teams and external contractors
  • Coordinate site visits, service calls, and project timelines to ensure on-time completion
  • Monitor and maintain the Barrier Support email and call log, ensuring all activity is accurately documented and responded to
  • Respond to customer calls and emails requesting assistance with parts, service, and site visits

Sales & Order Management

  • Create and issue sales quotes and sales orders using E1, Microsoft Dynamics Business Central, and STAR
  • Create and process warranty orders, ensuring accuracy and proper documentation
  • Ensure orders are entered correctly, tracked through fulfillment, and communicated clearly to customers

Cross-Functional Collaboration

  • Work with Product Data Management (PDM) and Purchasing teams to set up new part numbers
  • Collaborate with Engineering to obtain technical information, drawings, specifications, and project support
  • Act as a liaison between internal departments to resolve issues and maintain project momentum

Financial & Reporting Responsibilities

  • Track and monitor Profit and Loss (P&L) for the Ameristar and B&B Service Group
  • Use Excel and Microsoft 365 tools to analyze job costs, margins, and service performance
  • Provide basic financial reporting and support management decision-making

Systems & Tools

  • Utilize the following systems to perform daily responsibilities:
    • JD Edwards (E1)
    • Microsoft Dynamics Business Central
    • STAR
    • SharePoint
    • Microsoft 365
    • Microsoft Excel

The skills and experience you need:

Required Skills & Qualifications

  • Strong organizational and multitasking skills with attention to detail
  • Experience working with ERP systems, preferably E1 and Business Central
  • Proficiency in Microsoft Excel and Microsoft 365 applications
  • Strong communication skills for customer interaction and internal coordination
  • Ability to manage schedules, priorities, and multiple projects simultaneously
  • Understanding of service operations, order processing, and basic financial tracking

Preferred Qualifications

  • Experience supporting field service or installation teams
  • Familiarity with manufacturing or access control/barrier systems (preferred but not required)
  • Prior experience tracking P&L or job costing

This role is located in Tulsa, OK.

ASSA ABLOY is an Equal Opportunity Employer/Minorities/Females/Disabled/Veteran

  • Tulsa, Oklahoma, United States

Sprachkenntnisse

  • English
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