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LVMH Group

CDI - CRM IT Project Manager - F/H

  • Salesforce Developer
    IT Project Manager
    Marketing Project Manager
    +1
  • Salesforce
    SQL
    Talend
    Project Management
  • FR
    Paris, Île-de-France, France
  • Salesforce Developer
    IT Project Manager
    Marketing Project Manager
  • Salesforce
    SQL
    Talend
    Project Management
  • FR
    Paris, Île-de-France, France

Über

Welcome to RIMOWA, the first German House of the LVMH Group. We are an international company whose mission is to create the essential tools for a life of travel. For over 120 years, we have been dedicated to developing unique products where function coexists with luxury, heritage with innovation, and craftsmanship with design.

As CRM IT Project Manager, you are responsible for building and supporting the IT Solutions covering the needs of the CRM domain, encompassing client activation, client engagement, client service and client data.

Responsibilities:

  • Work with global business teams to evaluate new requirements: qualify requests, assess feasibility, deliver effort estimates, identify constraints and dependencies. Participate in business roadmap prioritization.
  • Translate business requirements into user requirements and user stories
  • Work with developers, architects, and technical leaders to design technical solutions
  • Manage the whole project lifecycle, including planning, design, documentation, testing, deployment, communication, reporting, change management and incidents
  • Organize daily agile activities with the development team; follow the developments and organize the release planning
  • Coordinate with internal and external stakeholders (domain managers, software vendors…)
  • Deliver projects on time, at the expected level of quality and within budget
  • Participate in the definition of our platforms technical roadmap based on the Salesforce product roadmap and industry best practices
Profile

Skills & Experience:

  • 5+ years experience with CRM IT project management
  • Experience developing project plans, process diagrams, use cases, functional and technical requirements
  • Strong IT and digital technical knowledge, including Salesforce, integrations (with and without middleware), data/SQL, web technologies, iOS apps
  • Experience with the Salesforce suite (certifications are a plus): Sales Cloud, Service Cloud, Marketing Cloud.
  • Experience of Unique Customer Referential (UCR) concepts and implementation is a plus.
  • Experience with Google Cloud data platform (Bigquery, Dataform) is a plus
  • Experience with MuleSoft and Talend is a plus
  • Superior analytical and communication skills
  • Academic background: Master of Engineering or Computer Science

This position reports to the CRM IT Lead.

Celebrating our inclusive and diverse culture is core to RIMOWA’s DNA. We know that for our business to thrive, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow.

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Wünschenswerte Fähigkeiten

  • Salesforce
  • SQL
  • Talend
  • Project Management
  • Paris, Île-de-France, France

Berufserfahrung

  • Salesforce Developer
  • IT Project Manager
  • Marketing Project Manager

Sprachkenntnisse

  • English
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