Inside Sales Specialist

Profitably grow NTW unit, sales dollar, and gross margin in targeted customer segmentation. Ambitions will be achieved through maintaining a customer-centric approach and collaboration with respective Account Manager team. The key expectations of the position are to grow tire and non-tire related sales within assigned book of business, increase TIPS adoption and usage, customer gradation in the segment funnel, and maintain a minimum call volume activity requirements.

Job Responsibilities:

• Segment "F" Customers identified in 2026 Segmentation (Low Volume, No Program)
• Increase top line sales dollars and units
• Customer graduation into segments (A-D)
• Solicit Manufacturer Programs
• Solicit sales via outbound calls
• Establish TIPS accounts
• Facilitate and communicate NTW specific promotions
• Communicate manufacturer eligible rebates
• Establish term accounts through credit department
• Champion Metrolink with eligible dealers

Additional Responsibilities:

• Increase Unit and Sales Dollar Growth in the Following Categories P/LT Tires Medium Truck Specialty
• Activity recordkeeping
• Accurately capture call activity details for all customers in Salesforce.com
• Continued Responsabilities Alignment with Center Operations and Field Sales Personnel
• Clear communication on program lead opportunities back to the Account Manager's
• Clear communication with DC managers regarding service issues
• Other duties as assigned.

Qualifications:

• Proficient in computer programs including Microsoft Office, Excel, etc.
• Proficient and Professional selling skills via the telephone
• Ability to learn and become proficient with technology tools: SalesForce.com, TIPS, QlikView, SAP, Personas Automotive or tire experience (preferred)
• Professional appearance and communication skills
• Travel via car or airplane required on occasion.
• Ability to carry promotional and sales related materials and to move or maneuver tires for demonstration purposes when needed
• Use of computer keyboard and monitor required daily. Use of telephone required daily.
• Bilingual in Spanish /English is a plus

Benefits:

• Market competitive compensation
• 401(k) and Roth with company match. Immediate 100% vesting
• Comprehensive benefits including medical, dental and vision
• Company paid short term disability and employer subsidized long term disability
• Company paid life insurance
• Discounted tire purchasing
• Tuition reimbursement
• Employee assistance program
• Generous paid vacation and paid time off
• Customizable voluntary benefits and More!!!

Mission Critical Competencies:

• Strategic Mindset: seeing ahead to future possibilities and translating them into breakthrough strategies.
• Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Cultivates Innovation: Creating new and better ways for the organization to be successful.
• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
• Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
• Develops Talent: Developing people to meet both their career goals and the organization's goals.
• Ensures Accountability: Holding self and others accountable to meet commitments.
• Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
• Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Change Management: effective Sponsorship, Change Agent and influencing skills. Adaptive, agile, flexible, open minded. Proven ability to build cross-functional commitment, lead, simplify and scale complex dynamic organizations through transformational change.