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Medical AssistantVanderbilt University Medical CenterNew York, New York, United States

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Medical Assistant

Vanderbilt University Medical Center
  • US
    New York, New York, United States
  • US
    New York, New York, United States

Über

Organization VIP - Rivergate Clinical Staff
Job Summary Upon graduation from a medical assistant program, the Medical Assistant assists the provider in performing office examinations and procedures. The assistant organizes and manages clinic patient flow, gathers and documents patient screening data, performs in‑office diagnostic testing (e.g., X‑rays, EKGs), assists with patient and family education, cleans rooms and instruments, orders and distributes supplies, schedules appointments and testing, triages phone calls and emails, handles physician correspondence, and manages insurance referrals. The position requires a highly organized individual who can safely manage more than one task at a time, move swiftly throughout the varied responsibilities, and work and interact as part of a team. The Medical Assistant is under the direct supervision of the Provider/Office Manager.
Key Responsibilities
Customer Service
Uses current technology to pull patients expeditiously from waiting rooms to exam areas.
Proactively communicates delays to patients.
Regulates patient flow/check‑in as per protocol.
Assists and covers the front desk and phones as needed.
Demonstrates professional behavior in all settings visible to patients and visitors.
Proactively identifies patient/visitor needs and takes steps to assist.
Planning and Managing Care
Gathers screening and other data for the health care team.
Demonstrates individual and team accountability by meeting basic patient/family needs:
Accompanies patients/families to exam rooms.
Prepares patient for examination.
Performs diagnostic testing (e.g., spirometry).
Works with MD/provider to maintain efficient, effective clinic flow; checks schedules and organizes patient flow.
Assist in patient call‑backs and call‑in prescriptions under direction of the physicians.
Assists MD/provider with routine office procedures.
Pulls patient charts for labs, x‑ray reports, consultation letters and other clinical information.
Assesses reason for visit along with documenting height, weight, temperature, and vital signs.
Fulfills clerical responsibilities: maintains patient charts and other care documents, prepares diagnostic testing requisitions, sends/receives and accurately routes referral and pre‑certification information, schedules appointments.
Patient/Family Education
Distributes patient and family education material as directed by clinical staff.
Facilitates identification of resources to meet patient healthcare needs.
Continuous Learning
Participates in staff meetings.
Develops and achieves personal and professional goals.
Contributes to the achievement of VIP goals.
Participates in quality improvement through data collection and documentation.
Communication and Collaboration
Communicates and collaborates effectively with all members of the health care team.
Coordinates patient care as directed by the MD/provider.
Uses EHR effectively.
Personal behavior positively influences environment.
Receives feedback in a respectful and positive manner.
Triaging calls and messages
Triages patient/family calls; responds to phone/email patient messages, patient questions, concerns, and problems.
Refers to immediate supervisor, clinic staff or provider.
Regular and reliable attendance required.
All other duties as assigned.
Core Accountabilities
Performs tasks that are typically routine and may impact the team's performance with occasional guidance.
Utilizes discretion and research to solve routine problems.
Applies knowledge of standards, established processes, and procedures that apply to this job.
Provides guidance to entry‑level co‑workers.
Position Qualifications
Experience Level: 1 year
Education: Graduate of an approved discipline‑specific program
Benefits This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which may include health, disability, retirement and/or wellness offerings to enhance your well‑being and professional growth.
Equal Opportunity Employment Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.
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  • New York, New York, United States

Sprachkenntnisse

  • English
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