Software Upgrade & Release Engineer (VDM/VLS & V‑MAP Program)GlobalPoint • New York, New York, United States
Software Upgrade & Release Engineer (VDM/VLS & V‑MAP Program)
GlobalPoint
- New York, New York, United States
- New York, New York, United States
Über
6 Months+
Location:
Remote (EST)
Role Summary As part of the client’s Global Training Program, we are seeking a highly capable Software Upgrade & Release Engineer to support end‑to‑end upgrade execution for Vision Developer (VDM), Vision Learning Station (VLS) from Focus Learning, and the V‑Map application. The role involves managing up to four upgrade cycles across Dev and Prod environments, coordinating with IT, vendor teams, and database administrators, while ensuring compliance with U.S. Export Control (10 CFR 810). This position requires strong technical execution, structured documentation skills, and the ability to work in a fast‑paced, multi‑stakeholder environment.
Key Responsibilities
Plan and execute VDM/VLS upgrades across Dev and Prod environments (up to four cycles).
Install and configure ColdFusion/Lucee updates per vendor specifications.
Coordinate with GVH IT PM, DBAs, patching/infra teams, vendor support (Focus Learning), and security teams.
Prepare SIT and UAT scripts; execute SIT; support UAT issue resolution.
Develop upgrade plans, rollback strategies, configuration documents, and go‑live runbooks.
Raise and manage ServiceNow tickets for DBA and Prod change approvals.
Provide 14‑day hypercare support post‑production upgrade.
Ensure all activities comply with GE Vernova processes and U.S. Export Control access requirements.
Mandatory Skills
5+ years experience installing and upgrading software on Windows Server environments.
Strong understanding of application servers, database connectivity, and environment configuration.
Hands‑on experience in release management, patching, SIT/UAT processes, and documentation.
Ability to work with cross‑functional teams (IT, DBA, vendor, security).
Must meet U.S. Export Control 10 CFR 810 access eligibility requirements.
Preferred Skills
Experience with Vision Developer / Vision Learning Station (VDM/VLS) or similar training/learning platforms.
Familiarity with Oracle databases, Citrix‑hosted applications, and infrastructure change management.
Knowledge of GE Vernova processes, ServiceNow workflows, and cybersecurity reviews.
Experience supporting globally distributed teams.
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Sprachkenntnisse
- English
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