Technical Business Systems Analyst 2Cullerton Group • New York, New York, United States
Technical Business Systems Analyst 2
Cullerton Group
- New York, New York, United States
- New York, New York, United States
Über
Base pay range $58.75/hr – $58.75/hr
Cullerton Group has a new opportunity for a
Technical Business Systems Analyst 2 . The work will be done
100% remotely
within the U.S. This is a long‑term position that can lead to permanent employment with our client.
Compensation is $58.75/hr + full benefits
(vision, dental, health insurance, 401k, and holiday pay).
Job Summary We are seeking a skilled and proactive
Salesforce Support Analyst
to provide technical support for Salesforce communities that enable Prioritized Service Events (PSE) for our dealer network. This role ensures seamless functionality, data integrity, and user satisfaction across Aftermarket Sales (ASC) and Aftermarket Marketing (AMC) platforms. You’ll play a key role in supporting cross‑functional teams and maintaining stable, integrated Salesforce environments.
Key Responsibilities
Serve as the primary support contact for Salesforce communities delivering PSE services to dealers.
Analyze and troubleshoot Salesforce functionality, data flows, and integrations.
Collaborate with internal and external teams to resolve platform and data challenges.
Provide timely updates to stakeholders and users on open tickets.
Support dealers and end users to ensure satisfaction and issue resolution.
Required Qualifications
Bachelor’s degree in IT, Computer Science, or related field.
2–4 years of experience supporting Salesforce platforms.
Excellent communication, analytical, and problem‑solving skills.
Preferred Qualifications
Advanced Salesforce Administrator or Platform Developer I certification.
Experience with Salesforce Communities or Experience Cloud.
Familiarity with APIs, middleware, and Heroku integration.
Why This Role? This position offers the opportunity to work in a
fully remote, high‑impact Salesforce support role
supporting dealer‑facing applications for a global industry leader. Cullerton Group provides a professional environment, competitive pay, and long‑term growth potential through strong client partnerships.
Seniority level Mid‑Senior level
Employment type Contract
Job function
Information Technology
Industries: Agriculture, Construction, Mining Machinery Manufacturing
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Sprachkenntnisse
- English
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