Receiving Operations Coordinator (MX)
Catch Co.
- New York, New York, United States
- New York, New York, United States
Über
Position Summary The Receiving Operations Coordinator is responsible for managing and optimizing all inbound operations processes to ensure accuracy, timeliness, and alignment with production and fulfillment needs. This role serves as the primary link between vendors, the warehouse (3PL), and internal teams to drive receiving performance, enforce vendor compliance, and prevent inventory discrepancies that impact kitting and order fulfillment.
Key Responsibilities Inbound Coordination & Execution
Coordinate daily inbound shipments with vendors and 3PL partners to ensure timely and accurate receipt of goods
Ensure all inbound shipments are properly documented, labeled, and aligned with purchase orders
Inventory Accuracy & Verification
Oversee inbound verification processes including carton audits, SKU validation, and quantity checks
Drive improvements in receiving accuracy through sampling programs, case pack validation, and root cause analysis
Investigate and resolve discrepancies (shortages, overages, damages) in partnership with vendors and warehouse teams
Vendor Compliance & Communication
Enforce vendor delivery standards including labeling, carton accuracy, and packing requirements
Communicate directly with vendors to address inbound issues and drive corrective actions
Track vendor performance and escalated recurring issues
3PL & Cross-Functional Coordination
Act as the primary point of contact for receiving operations with the 3PL
Ensure timely system transactions and inventory availability for production
Process Improvement
Identify gaps in inbound and receiving workflows and implement scalable process improvements
Support initiatives to reduce component shortages impacting kitting and production
Evaluate tools/processes such as scale counting, sampling procedures, and pre-receipt validation
Reporting & Metrics
Track and report on inbound KPIs such as:
Dock to Stock within SLA
On-time Purchase order rate
Receipt accuracy rates
Vendor compliance scorecards
Shortage and discrepancy rates
Provide regular insights and recommendations to improve inbound performance
Qualifications
5-10 years of experience in inbound receiving operations, warehouse operations, or supply chain
Experience working with 3PLs and vendor coordination
Strong understanding of receiving processes
High attention to detail with a focus on accuracy and accountability
Proficiency in Excel/Google Sheets (data analysis, lookups, reporting)
Strong communication and problem-solving skills
Preferred Qualifications
Familiarity with ERP/WMS systems
Experience with vendor compliance programs or inbound quality control
Key Success Metrics
≥99% receiving accuracy
Reduction in inbound shortages and discrepancies
Improved vendor compliance rates
Timely inventory availability for production (no inbound-related delays)
Reduced receiving cycle time
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Sprachkenntnisse
- English
Hinweis für Nutzer
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