Manager, Application Systems DevelopmentNavitus Health Solutions • New York, New York, United States
Manager, Application Systems Development
Navitus Health Solutions
- New York, New York, United States
- New York, New York, United States
Über
Pay Range USD $112,640.00 - USD $140,800.00 /Yr.
STAR Bonus % (At Risk Maximum) 10.00 - Manager, Clinical Mgr, Pharm Supvr, CAE, Sr CAE I
Work Schedule Description (e.g. M-F 8am To 5pm) M-F 8am-5pm
Remote Work Notification ATTENTION: Navitus is unable to offer remote work to residents of Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Rhode Island, South Carolina, South Dakota, West Virginia, and Wyoming.
Overview Due to growth, we are adding a Manager, Application Systems Development to our team! The Manager, Application Systems Development provides leadership, planning, prioritization, scheduling, reporting, and effective execution of application maintenance, support, and/or development services for our vendor purchased or COTS (Commercial Off The Shelf) tools. The Manager maintains strong business relationships, responds to both critical and routine application requests, and coordinates with product vendors as required. The Manager also leads and drives escalated production incident and problem management processes within the team.
Responsibilities
Lead and support a team of software developers, ensuring alignment with business goals and technical standards by ensuring alignment with business goals and technical standards.
Mentor team members through regular coaching, training opportunities, and performance evaluations.
Monitor team productivity and quality; provide performance insights and feedback reports to senior leadership.
Collaborate with stakeholders to understand requirements and ensure timely delivery of development solutions.
Oversee production support and manage incident resolution in accordance with established SLAs.
Lead the team in maintaining detailed and up-to-date documentation of issues, resolutions of the solution procedure.
Lead the team in maintaining and updating application configurations, including user security, to meet business requirements.
Guide the team in maintaining comprehensive documentation for codebases, issue resolution, and development procedures.
Manage and prioritize service requests, enhancements, and bug fixes to support product stability and growth.
Communicate planned and unplanned outages in a timely manner.
Plan and execute regular codebase maintenance and refactoring to ensure system health.
Prepare and present operational dashboards and KPIs to track team performance and delivery metrics.
Coordinate cross-functional projects and ensure smooth collaboration between development and support teams.
Contribute to annual budgeting and resource planning for development initiatives.
Conduct annual BCDR exercises to ensure system support documentation is current and recovery processes are optimized.
Provide after-hours and on-call support as needed for critical deployments and incidents.
Other duties as assigned
Qualifications
Bachelor’s degree in Computer Science or a related field, or equivalent work experience in application and server administration required.
6-8 years of experience managing production support for mission critical IT applications required.
2+ years of leading or mentoring a development support team required.
Experience in developing support strategies to scale existing teams and meet growing business needs required.
Participate in, adhere to, and s upport compliance program objectives
The ability to consistently interact cooperatively and respectfully with other employees
Benefits
Top of the industry benefits for H ealth, D ental, and V ision insurance
20 days p aid t ime o ff
4 weeks paid parental leave
9 paid holidays
401K company match of up to 5% - No vesting requirement
Adoption Assistance Program
Flexible Spending Account
Educational Assistance Plan and Professional Membership assistance
Referral Bonus Program – up to $750!
Location : Address Remote
Location : Country US
#J-18808-Ljbffr
Sprachkenntnisse
- English
Hinweis für Nutzer
Dieses Stellenangebot stammt von einer Partnerplattform von TieTalent. Klick auf „Jetzt Bewerben”, um deine Bewerbung direkt auf deren Website einzureichen.