Über
Solutions Engineer We are hiring a full-cycle Solutions Engineer who combines deep healthcare Revenue Cycle (RCM) fluency with technical confidence and structured customer communication. This role is primarily pre-sales and exists to increase deal capacity while protecting delivery integrity. You will serve as the bridge between Sales, Product, and Delivery, ensuring we sell what we can deliver, and deliver what we sell.
You Will Quarterback Opportunities End-to-end Demo → discovery → solution design → data scoping → POV definition → pricing support → clean handoff to delivery.
Key Responsibilities Pre‑Sales Leadership (Primary Focus)
Lead structured discovery across RCM workflows, data requirements, integrations, and success metrics
Deliver tailored, credibility‑driven demos that surface real operational pain points (eligibility, denials, AR follow‑up, prior auth, etc.)
Translate customer workflows into realistic automation plans
Scope data requirements and assess integration feasibility at a high level (APIs, files, system constraints)
Identify risks, assumptions, and dependencies early to provide proper sales alignment
Partner with Account Executives on technical validation, objection handling, and scope‑to‑price alignment
Delivery Continuity & Risk Reduction
Document solution assumptions, constraints, and integration requirements for clean handoff
Participate in kickoff and early implementation checkpoints to reduce rework
Help clarify workflows and validate early acceptance criteria when needed
Surface risks early and coordinate mitigation across Sales, Product, and Delivery
Build & Scale
Create reusable assets (discovery templates, demo frameworks, scoping checklists)
Improve consistency and quality across concurrent deals
Contribute to the long‑term structure and maturity of the Solutions Engineering function
Minimum Qualifications
3–7+ years in Solutions Engineering, Technical Implementation, TPM, or Solutions Consulting within healthcare or health‑tech
Direct exposure to healthcare Revenue Cycle Management workflows (eligibility, denials, coding, AR follow‑up, prior auth, etc.)
Demonstrated experience leading customer‑facing technical or workflow conversations
Ability to translate ambiguous customer problems into structured solution plans
Working understanding of software development lifecycle and integration concepts
Preferred Qualifications
Experience delivering AI or automation solutions within healthcare environments
Background in RCM‑focused SaaS or services
Experience operating in early‑stage or rapidly evolving product environments
Comfort with lightweight data analysis or scripting (Python preferred)
Strong operational discipline across notes, follow‑ups, and stakeholder alignment
Habitual use of AI tools to accelerate research, documentation, and deal support
Compensation, Benefits & More
Market‑leading base salary and bonus (range to be finalized based on experience and location)
Fully remote role within the United States
Flexible time off
Comprehensive health benefits, including medical, dental, and vision coverage
California Salary Range $148,000 - $200,000 USD
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Sprachkenntnisse
- English
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