Data Product Manager – Customer 360 / Data ProductsResolve Tech Solutions Inc. • Richardson, Texas, United States
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Data Product Manager – Customer 360 / Data Products
Resolve Tech Solutions Inc.
- Richardson, Texas, United States
- Richardson, Texas, United States
Über
*Employment Type:* Contract-to-Hire
*Industry:* Enterprise Data / Customer Analytics / AI
About the Role
We are seeking a highly motivated *Senior Product Manager – Customer 360 & Data Products* to lead strategic initiatives focused on enterprise customer data platforms, identity resolution, and next-generation data activation capabilities.
This role will own the roadmap and execution for Customer 360 solutions being migrated onto a centralized Global Data Platform (GDP). The ideal candidate will have experience working across enterprise data ecosystems, partnering with engineering, analytics, marketing, and AI/ML teams to deliver scalable customer data products.
You will play a critical role in shaping how customer data is unified, governed, activated, and leveraged for analytics, personalization, and AI-driven insights.
Key Responsibilities
* Own product strategy, roadmap, and execution for Customer 360 and enterprise data product initiatives
* Lead migration and modernization efforts involving Customer Data Platforms (CDP) and Global Data Platforms (GDP)
* Define and manage unified customer profile and identity resolution capabilities
* Partner with engineering and architecture teams on scalable data platform solutions
* Collaborate with data science and AI teams to support personalization, segmentation, predictive analytics, and intelligent activation use cases
* Gather business requirements and translate them into detailed product requirements and user stories
* Drive roadmap prioritization across stakeholders including marketing, analytics, engineering, governance, and operations
* Ensure strong data quality, governance, and customer identity integrity across platforms
* Support implementation of audience segmentation, customer journeys, and activation workflows
* Monitor KPIs and product adoption metrics to continuously improve customer data capabilities
* Lead Agile ceremonies and work closely with Scrum teams to deliver high-impact initiatives
Required Qualifications
* 7+ years of Product Management experience with enterprise data or customer platforms
* Strong experience with:
* Customer 360 initiatives
* Customer Data Platforms (CDPs)
* Identity Resolution / Match & Merge
* Enterprise Data Platforms
* Experience leading data migration or modernization initiatives
* Hands-on experience working with:
* Snowflake, Databricks, or similar cloud data platforms
* SQL and data modeling concepts
* Experience partnering with Data Engineering, Analytics, and AI/ML teams
* Strong understanding of customer data architecture and data governance principles
* Agile/Scrum product delivery experience
* Excellent stakeholder management and executive communication skills
Preferred Qualifications
* Experience with platforms such as:
* Amperity
* Hightouch
* ActionIQ
* Segment
* Reltio
* Experience in retail, ecommerce, loyalty, or marketing technology environments
* Exposure to AI-enabled personalization and marketing activation
* Experience with cloud ecosystems such as AWS, Azure, or GCP
What We’re Looking For
We are looking for a product leader who combines:
* strong technical and data product expertise,
* customer identity and activation experience,
* strategic thinking,
* and execution excellence.
The ideal candidate thrives in fast-moving enterprise environments and is passionate about building scalable data products that power business growth and customer intelligence.
Nice-to-Have Keywords
Customer 360, CDP, Customer Data Platform, Identity Resolution, Data Products, Snowflake, Data Governance, AI/ML, Personalization, Match & Merge, Audience Segmentation, Product Management, GDP, Martech, Customer Identity, Agile, SQL, Data Activation, Enterprise Data Platform
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Pay: $103,305.23 - $115,000.00 per year
Benefits:
* 401(k)
* Dental insurance
* Flexible schedule
Work Location: In person
Sprachkenntnisse
- English
Hinweis für Nutzer
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