Über
IT Project Manager II The purpose of this position is to be the primary IT liaison for the implementation of IT projects or IT activities
within larger City projects
.
The IT PM will work closely with the Business Relationship Manager (BRM) to ensure a valid transition from solution development into implementation
.
During implementation, the IT PM will be responsible for building and strengthening a collaborative and trusting relationship with the IT customers, ensuring IT solutions are implemented on or before agreed targets
.
The IT PM provides a consistent communication channel as customer requests are transitioned from solutions, to released and implemented services
.
Ensures that IT customers have a clear and unambiguous expectation of the major milestones and decision gates on the project timeline
.
This role involves a significant amount of articulate communication, project knowledge, and facilitation with all stakeholders
.
DISTINGUISHING CHARACTERISTICS: II
This is the full journey level class within the IT Project Manager series
.
Employees within this class are distinguished from the (I level) by the performance of the full range of duties as assigned
.
Employees at this level receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit
.
Positions in this class are flexibly staffed and are normally filled by advancement from level I, or when filled from the outside, have prior experience
.
Essential Functions:
40%
-
Manages project deliverables from solution transition to release and implementation
.
Facilitates the
definition of project charter, scope, goals and deliverables
.
Manages resources assigned to projects in regards to
project efforts
,
providing a single point of contact for project assignments
.
Works closely with the Business
Relationship Manager (BRM) to understand negotiated, documented, and agreed upon requested deliverables
.
20%
-
Creates project plans and project schedules
.
Monitors
,
plans, and controls/mitigates project changes and risks
.
Facilitates communication between stakeholders (sponsor, consumer, technical staff, vendors, and IT staff)
.
Facilitates and positively motivates project teams to solidify a sense of accountability for on-time, within budget project delivery
.
20%
-
Acts as a change agent for ensuring that IT delivers excellent customer service
.
Concisely and effectively communicates progress, status and issues to the business and IT management. Shows initiative and acts independently to resolve problems, manages multiple priorities, and follows through on projects/tasks to completion
.
20%
-
Contributes to near-term and long-term organizational planning and strategy
.
Tracks and manages project tickets/tasks to ensure timely and agreed implementations
.
Assists with User Acceptance Testing (UAT)
.
Compiles plans and work assignments, facilitates and monitors work efforts, identifies resource trends and needs, and escalates functional, quality, or timeline issues appropriately
.
Note
- Time spent on each essential function will vary based on operational needs and is only intended to be an approximation over the course of a full year
.
Regular and predictable attendance is an essential function in the performance of this job
.
Relevant Background and Formal Education Demonstrated skills, competencies, and knowledge required for this job are most often acquired through the following practical experience and level of academic education and training as suggested below
.
Education:
Bachelor's degree from an accredited college or university with major coursework in a related area of study
.
Experience:
Three years of full-time, professional experience in a related field
.
Education and Experience Equivalency:
One year of relevant work experience may be substituted for one year of required education (OR) one year of relevant academic coursework beyond the minimum requirement may be substituted for one year of required professional experience
.
Certifications and Licenses:
Must possess or be able to acquire the following certifications and/or licenses required in accordance with standards established by departmental policy
.
At this time, there are no required certifications and/or licenses required
.
Technical Skills:
Intermediate Skills and Knowledge: Work requires intermediate skills and knowledge in approaches and systems, which support the design and implementation of major programs and/or processes organization wide
.
Independent judgment and decision-making abilities are necessary to apply technical skills effectively
.
Specialized Computer Equipment and Software:
Microsoft Office
.
Additional Information
Supervision Exercised:
This classification requires functioning as a lead worker performing essentially the same work as those directed, and includes overseeing work quality, training, instruction, and scheduling work. Work may require the occasional direction of helpers, assistants, seasonal employees, interns or temporary employees
.
Supervision Received:
Receives Limited Direction: This classification normally performs the duty assignment according to his or her own judgment, requesting supervisory assistance only when necessary
.
Special projects are managed with little oversight and assignments may be reviewed upon completion
.
Performance reviewed periodically
.
Other Requirements Competencies
Required: Human Collaboration Skills:
Communications regarding interpretation of policies may be made after discussion of different points of view
.
Work may require providing advice to others outside direct reporting relationships on specific problems or general policies
.
Interactions with others outside the organization may be stressful, negative and require high levels of tact or persuasion to gain cooperation and acceptance of ideas
.
Reading:
Advanced - Ability to read literature, books, reviews, scientific or technical journals, abstracts, financial reports, and/or legal documents
.
Ordinarily, such education is obtained at the college level or above
.
However, it may be obtained from experience and self-study
.
Math:
Intermediate - Ability to deal with system of real numbers; practical application of fractions, percentages,
ratios/proportions
and
measurement
.
Ordinarily, such
education is
obtained in high
school
up
to college
.
However, it may be obtained from experience and self-study
.
Writing:
Intermediate - Ability to write reports, prepare business letters, expositions, and summaries with proper format
,
punctuation, spelling, and grammar, using all parts of speech
.
Ordinarily
,
such education is obtained in high school up to college
.
However, it may be obtained from experience and self-study
.
Fiscal Responsibility:
This classification has no budgetary or fiscal responsibility
.
Physical Demands:
Exerting up to 10 lbs
.
occasionally or negligible weights frequently; sitting most of the time
.
Machines, Tools, Equipment, and Work Aids:
Computer
,
printer, copier
,
telephone
,
and standard office equipment
.
Environmental Conditions Frequency
Primary Work Environment Office Environment
Extreme Temperature Never
Wetness and Humidity Never
Respiratory Hazards Never
Noise and Vibrations Never
Physical
Hazards Never
Mechanical and/or Electrical Hazards Never
Exposure to Communicable Diseases Never
The description above is intended to represent only the key areas of responsibilities; specific job assignments, duties, and environmental conditions will vary depending on the business need of the department and the particular assignment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Sprachkenntnisse
- English
Hinweis für Nutzer
Dieses Stellenangebot stammt von einer Partnerplattform von TieTalent. Klick auf „Jetzt Bewerben”, um deine Bewerbung direkt auf deren Website einzureichen.