Mechanical Claims Adjuster (Remote)
DriveTime
- Fort Worth, Texas, United States
- Fort Worth, Texas, United States
Über
That's Nice, But What's the Job? So What Kind of Folks Are We Looking for? Must reside in TX, UT, GA, FL, NV, NC, AZ or TN state.
Responsibilities of the Job (Or Better Known as, Your Next Destination) Responsible for working with repair facilities to validate, adjudicate, and approve payment for diagnostics and repair recommendations for pre‑sale repairs as well as customer vehicles under warranty.
Properly adjudicates claims within approval limit and in accordance with department & industry standards.
Accurately notates all actions taken and interactions with shops and customers within internal systems ensuring proper documentation of interactions.
Effectively navigates department resources in order to ensure adherence to department process flows and policies.
Manages list of assigned pending claims and provides timely follow‑up with repair facilities to decide on claims.
Other duties as assigned.
Knowledge, Skills and Abilities (The Good Stuff)
Must have a strong understanding of automotive systems and repair procedures, parts pricing, labor guides, and repair shop procedures/practices.
Must have clear and professional verbal and written communication, as well as strong negotiation skills.
Is proficient in typing and general computer skills.
Must be comfortable in a high‑volume, collaborative environment, and managing multiple priorities.
Must be solutions‑oriented.
Requirements (a.k.a. What You Need to Get the Job Done)
High‑school diploma required; Bachelor's Degree preferred.
3+ years of experience with current automotive mechanical and diagnostics.
So What About the Perks? Perks matter
Work From Home.
You will be working from your home office in an approved city & state, providing a quiet workspace with reliable internet.
Medical, dental, and vision.
DriveTime Family of Brands covers a sizable portion of insurance premiums to ensure employees receive top‑tier healthcare coverage.
Additional Benefits.
401(k), company‑paid life insurance, short and long‑term disability coverage.
Growth Opportunities.
Opportunities to grow professionally with a culture that promotes advancement.
Tuition Reimbursement.
Supports professional development.
Wellness Program.
Includes coaching, incentives, and discounts on medical premiums through engaging activities.
Competitive Pay.
Competitive compensation across the organization.
Consistent Work Schedule.
Set schedule Monday through Friday, with rotating Saturdays; flexibility and overtime may be required.
Game Room.
Ping‑pong table, pool table, and other games available for breaks.
In‑House Gym.
Gym available for employee fitness.
Social Events.
Team gatherings, competitions, and informal hang‑outs.
Paid Time Off.
Includes wellness days, holidays, and additional time for full‑time employees; part‑timers receive vacation time based on work.
Anything Else? Absolutely. DriveTime Family of Brands is a Great Place to Work Certified company. It values diversity, culture, and leadership.
Legal and Application Information Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug‑free, tobacco‑free workplace and an Equal Opportunity Employer.
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Sprachkenntnisse
- English
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