Manager, Business Delivery - REMOTE
Nationwide
- Columbus, Ohio, United States
- Columbus, Ohio, United States
Über
This position is for a Manager, Business Delivery Quality.
Eligible applicants only: This role does not qualify for employer‑sponsored work authorization. Nationwide does not participate in the STEM OPT extension program.
Key Responsibilities
Leads all activities relating to business transformation through the strategic application of people, processes and technology.
Leads the team responsible for business process management and consultation, acting as the primary internal business product and process consultant.
Runs activities related to consultation regarding business process analysis/design, organizational analysis, needs assessments and cost/benefit analysis.
Leads team responsible for identifying the critical elements of a business process that need improvement and defining criteria for performance success.
Provides significant contribution in executing business‑unit level change.
Oversees the training of customers on business, technological, societal and environmental trends to support strategies for improving business performance.
Leads staff responsible for strategic projects involved in evaluating and researching new and existing products, procedures, and workflow needs associated with business systems.
Leads the development of business cases, including gaining senior management input, to accomplish business objectives and mitigate business risks associated with the current operating model and desired target state.
Manages associates, including performance management, salary planning, training and development, workflow planning, hiring and disciplinary actions.
May perform other responsibilities as assigned.
Reporting Relationships Reports to Director/Associate Vice President; manages a team of six to ten direct reports.
Typical Skills & Experience Education.
Undergraduate studies in computer science, management information, business, mathematics or related field preferred. Graduate studies preferred.
Experience.
Eight or more years of dynamic experience in planning, designing and implementing company‑wide business transformation initiatives. Extensive experience in functional, process, information and data modeling, data management and warehousing, and applications integration. In‑depth experience with process redesign methods and tools. Three years of people‑management experience. Project management experience preferred.
Knowledge, Abilities & Skills.
Demonstrated knowledge of standards, methodologies and frameworks for business process management and technology. Sound knowledge of a wide variety of tools, concepts and techniques of business process modeling, analysis and design. Expert knowledge of emerging industry, competitor, customer demography, regulatory and market trends. Understanding of new technologies and developments. Proven knowledge of the system development life cycle. Extensive knowledge of project management concepts and techniques. Detailed knowledge of facilitation, performance management, organizational design and change management. Ability to lead large, sophisticated projects. Strong communication skills, influence, innovative approaches and ability to deal with ambiguity.
Other criteria, including leadership skills, competencies and experiences, may take precedence.
Job Conditions Overtime Eligibility: Exempt (Not eligible).
Working Conditions: Normal office environment. Extended work hours may be required based on workload. Occasional travel may be required.
ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
Benefits
Medical, dental and vision coverage
Life insurance
Short and long‑term disability coverage
Paid time off – newly hired associates receive a minimum of 18 days paid time off each full calendar year (prorated quarterly based on hire date)
Nine paid holidays
Lifetime paid time off – 8 hours
Unity Day paid time off – 8 hours
401(k) with company match
Company‑paid pension plan
Business casual attire
We offer additional benefits not listed here. For more information about the benefits we offer, click
here .
EEO Statement Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic protected by applicable law.
We currently anticipate accepting applications until 05/21/2026. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline.
#J-18808-Ljbffr
Sprachkenntnisse
- English
Hinweis für Nutzer
Dieses Stellenangebot stammt von einer Partnerplattform von TieTalent. Klick auf „Jetzt Bewerben”, um deine Bewerbung direkt auf deren Website einzureichen.