Technology Training Manager
Soleo Health
- Frisco, Texas, United States
- Frisco, Texas, United States
Über
Technology Training Manager
to design and deliver training programs that equip pharmacy and operational teams with the knowledge and skills needed to effectively use critical technology platforms supporting our specialty pharmacy operations. Join us in Simplifying Complex Care!
Core Benefits
Competitive Wages
401(k) with a Match
Referral Bonus
Paid Time Off
Great Company Culture
Annual Merit Based Increases
Paid Parental Leave Options
Affordable Medical, Dental, & Vision Insurance Plans
Company Paid Disability & Basic Life Insurance
HSA & FSA (including dependent care) Options
Education Assistance Program
Job Type Full-time
Position Overview The Technology Training Manager is responsible for designing, implementing, and maintaining comprehensive training programs that enable pharmacy staff, clinicians, and support teams to effectively use technology platforms critical to specialty pharmacy operations. The role establishes training standards, develops documentation and competency tools, and supports large‑scale operational and technology initiatives, including the implementation of a new EMR, inventory barcoding system, and other workflow‑enhancing platforms.
Key Responsibilities Technology & Implementation Support
Partner with Operations, Finance, IT, and vendor teams to create training strategies for large‑scale technology deployments.
Develop end‑user materials such as e‑learning modules, job aids, video walkthroughs, and workflow maps.
Support user acceptance testing (UAT) and document system workflows.
Lead training during implementation and go‑live, including super‑user programs and post‑implementation support.
Operations & Compliance Alignment
Collaborate with cross‑functional teams to conduct competency checks and re‑training for high‑risk or compliance‑sensitive tasks following major implementations.
Training Delivery & Facilitation
Develop new hire onboarding learning materials and collaborate with IT and HR staff to publish and track usage and compliance.
Facilitate in‑person and virtual training sessions for Soleo staff, individually or in groups.
Conduct role‑specific training on tools and programs used by individual teams.
Develop blended learning approaches and refine training effectiveness through metrics.
Track completion and identify performance or knowledge gaps.
Documentation & Content Development
Produce SOPs, workflows, job aids, and training decks.
Develop playbooks to guide common (routine) initiatives.
Document current and future state workflows.
Support change management initiatives.
Cross‑Functional Collaboration
Act as a training subject matter expert during continuous improvement efforts.
Partner with HR Talent Development to align and socialize training materials.
Perform other duties as assigned.
Schedule
Monday‑Friday 8:30am‑5pm, standard business hours
Remote
Requirements
Bachelor’s degree in Instructional Design, Education, Healthcare Administration, Business, Information Systems, or a related field preferred; equivalent combination of education and relevant experience may be considered.
Required: 3–5+ years’ experience in training and instructional administration with expertise in adult learning principles.
Preferred: Certifications in instructional design or related fields.
Experience creating training for EMRs, pharmacy systems, or other healthcare technologies.
Exceptional documentation and workflow mapping skills.
Strong facilitation and presentation skills.
Ability to manage multiple projects and adapt to evolving technology.
Preferred: Experience with Lean, Six Sigma, Agile, or Organizational/Technology Change Management (OCM/TCM).
Familiarity with Learning Management Systems (LMS).
Key Competencies
Process‑Driven Thinker
Documentation Expert
Change‑Ready Leader
Communicator & Influencer
Technical Skills
Proficiency with Microsoft Excel, Word, and Outlook at a basic to intermediate level.
Proficiency with diagramming and vector graphics applications (e.g., Visio) at a basic to intermediate level.
Experience with content creation tools for training development, including:
Document authoring tools (e.g., Microsoft Word, PowerPoint).
Video creation and editing tools (e.g., Camtasia, Adobe Premiere, or similar).
E‑learning development platforms (e.g., Articulate, Captivate).
Familiarity with Learning Management Systems (LMS) for hosting self‑service training content and tracking usage.
About Us Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the Soleo Health Difference!
Core Values
Improve patients’ lives every day
Be passionate in everything you do
Encourage unlimited ideas and creative thinking
Make decisions as if you own the company
Do the right thing
Have fun!
Soleo Health is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation. We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to thrive. Our commitment to these values is evidenced by our diverse executive team, policies, and workplace culture.
Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees. Soleo Health does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an organization, parental status, military service or other non‑merit factor.
Salary $64-$78k
#J-18808-Ljbffr
Sprachkenntnisse
- English
Hinweis für Nutzer
Dieses Stellenangebot stammt von einer Partnerplattform von TieTalent. Klick auf „Jetzt Bewerben”, um deine Bewerbung direkt auf deren Website einzureichen.