Contact Center Agent (Remote) – Studio EnterpriseSchool Result • Columbus, Ohio, United States
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Contact Center Agent (Remote) – Studio Enterprise
School Result
- Columbus, Ohio, United States
- Columbus, Ohio, United States
Über
Contact Center Agent
to join its Enrollment Services team. This is a
remote, full-time role
where you’ll be the first point of contact for potential student enrollments, helping direct inquiries to Admissions Consultants and building rapport with prospective students.
This role is ideal for candidates with strong communication skills, customer service experience, and proficiency in Microsoft Office applications.
Key Details
Job Title : Contact Center Agent
Employer : Studio Enterprise
Location : Remote (based in Columbus, OH)
Salary : $16–$17/hour
Hours : Full-Time
Schedule : Occasional evenings and weekends as needed
Role Overview As a Contact Center Agent, you’ll handle incoming and outgoing calls, qualify leads, and transfer them to Admissions Consultants. You’ll generate excitement about educational opportunities, meet productivity metrics, and ensure accurate reporting using auto-dialing systems.
Key Responsibilities
Make outgoing and receive incoming calls from prospective students
Qualify leads and transfer calls to Admissions Consultants
Build rapport and generate excitement with potential students
Meet productivity and performance metrics
Track and report calls using auto-dialing systemsSupport enrollment services and help students achieve their education goals
Eligibility Requirements
Education : High school diploma or GED (required)
Experience : Call center experience preferred but not required
Skills :
Strong communication and customer service skills
Proficiency in Microsoft Office (Word, Excel, Outlook)
Ability to work independently and meet timelines
Strong organizational skills and attention to detail
Ability to collaborate in team settings
Other Requirements :
Must be upbeat, energetic, and competitive
Excellent attendance record
Previous dialer experience is a plus
Must be able to lift 15 pounds
Available for occasional evenings and weekends
Work Environment
Fully remote role (with potential office-based work if required)
Standard workweek with occasional additional hours
Requires sitting at a desk and working on a computer for extended periods
Must comply with
FERPA regulations
to protect student education records
Why This Role Stands Out
Remote flexibility : Work from home with occasional office requirements
Career growth : Entry-level role with exposure to enrollment services and admissions processes
Supportive mission : Help students achieve their education goals
Competitive pay : $16–$17/hour with full-time stability
How to Apply Click here to Apply via indeed.
Submit your CV and a cover letter highlighting your communication skills, customer service experience, and proficiency with Microsoft Office applications.
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Sprachkenntnisse
- English
Hinweis für Nutzer
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