Construction Project Operations CoordinatorJukebox Health • Worcester, Massachusetts, United States
Construction Project Operations Coordinator
Jukebox Health
- Worcester, Massachusetts, United States
- Worcester, Massachusetts, United States
Über
We are seeking a Project Operations Coordinator to serve as the operational backbone for a portfolio of home modification projects within their assigned region. This role is central to keeping projects moving. This person is responsible for managing communications, coordinating with service providers, maintaining accurate project documentation, and ensuring a high-quality experience for clients from referral through project completion.
Key Responsibilities Project Coordination
Own day-to-day coordination of assigned home modification projects, tracking status and driving progress from authorization through installation and closeout
Partner closely with the Regional Project Manager to prioritize workload, flag risks, and ensure projects are completed on time and within scope
Schedule and coordinate site visits, installations, and inspections with service providers and clients
Proactively identify and troubleshoot scheduling conflicts, vendor delays, or scope changes and elevate as appropriate
Client & Service Provider Communication
Serve as a primary point of contact for clients and service providers throughout the project lifecycle, communicating clearly and professionally via phone and written correspondence
Set and manage expectations with clients regarding project timelines, next steps, and any changes to plan
Build and maintain productive working relationships with service providers in the regional network, coordinating logistics and holding vendors accountable to timelines and quality standards
Document all significant communications and interactions in Salesforce
Documentation & Compliance
Own the accuracy and completeness of all required project paperwork
Ensure documentation is submitted correctly and on time in accordance with program and payer requirements
Conduct quality checks prior to submission to minimize errors and rework
Contribute to process improvements that reduce administrative friction
Qualifications Required
2+ years of experience in project coordination, construction management, field operations, or a closely related role
Demonstrated experience coordinating with contractors, vendors, or subcontractors in a construction or trades environment
Strong written and verbal communication skills, with the ability to communicate clearly and professionally to diverse audiences—including clients, field crews, and internal stakeholders
Exceptional attention to detail and organizational skills; proven ability to manage multiple active projects simultaneously without dropping the ball on documentation or follow-through
Comfort working in a remote, tech-enabled environment with proficiency in tools like Salesforce
Ability and willingness to travel occasionally, including company onsites and periodic site visits within the assigned region
Preferred
Experience in residential construction, home remodeling, accessibility modifications, or a related trades field
Experience working with Salesforce or similar CRM platforms
Spanish language proficiency a plus
How We Invest In You
Generous company-funding of our health, vision, and dental plans
HSA plans
Short and Long-Term Disability
Life and Personal Accident Insurance
Hospital Insurance
401(k) immediately upon hire
Generous candidate referral program
Time Away
Unlimited PTO + 11 paid holidays
Remote First Team
$1000 stipend you can use towards work from home costs
Frequent team off-sites and get-togethers around the country
Collaborative team environment
Monthly Townhalls
High trust environment
A laptop and company swag upon hire
Compensation Range: $65,000-$75,000/year + company equity
#J-18808-Ljbffr
Sprachkenntnisse
- English
Hinweis für Nutzer
Dieses Stellenangebot stammt von einer Partnerplattform von TieTalent. Klick auf „Jetzt Bewerben”, um deine Bewerbung direkt auf deren Website einzureichen.