Computer Operator : Footprints Ticketing : RemoteSTI • New York, New York, United States
Computer Operator : Footprints Ticketing : Remote
STI
- New York, New York, United States
- New York, New York, United States
Über
IT - Clemson University - Computer Operator - Intermediate :: Remote
Client:
State of south Carolina
End Client:
Clemson University
Location:
1201 Main Street Suite 600, Columbia, South Carolina, 29201, UNITED STATES
Daily Duties / Responsibilities The computer operation role will be responsible for gathering infrastructure data and assisting with updating excel spreadsheets to be shared with MITS billing department. Also manage and support the MITS interactive dashboard and asset management tasks. Assist with documenting the process of each of the tasks. Document, update and verify the steps in collaborating with the Tech Writer. As a Tier1 support team member, serve as backup to footprints administrator. Collaborate with Footprints ticketing administrator to make necessary changes to forms, workspaces and develop FAQs. Communicate effectively in both written and spoken communication. Work collaboratively with Clemson staff and other contracted staff.
Required Skills (rank In Order Of Importance)
Microsoft Excel
Microsoft Power BI
BMC Footprints Ticketing System
Collaboration
Communication
Preferred Skills (rank In Order Of Importance)
Previous experience with participating in software upgrade, Change and Release Management procedures
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Sprachkenntnisse
- English
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