Solutions Consultant ( Pre-sales)
RELX INC
- Houston, Texas, United States
- Houston, Texas, United States
Über
In this role, you will partner closely with Account Executives to support prospects during the pre‑sales process, helping customers understand how IDVerse’s solutions fit their technical and business needs. You will engage with both technical and non‑technical stakeholders and adapt your communication style depending on the audience.
About the Business IDVerse provides AI‑based identity verification solutions supporting customers across multiple industries, including financial services, fintech, crypto, gaming, and retail. The business operates globally, with customers in the United States and Latin America, and is continuing to expand its regional footprint.
The Solutions Consultant role supports both LATAM and U.S. customers, working across a variety of use cases and customer profiles rather than focusing on a single industry vertical.
Key Responsibilities
Partner with Account Executives to engage prospective customers and understand their business and technical requirements
Act as the technical point of contact in customer conversations, clearly explaining IDVerse’s solutions to different audiences
Translate customer needs into aligned product capabilities and solution use cases
Support pre‑sales discussions by positioning features, workflows, and value propositions appropriately
Provide high‑level guidance on how IDVerse solutions are implemented in customer environments
Share best practices and common implementation approaches to support smooth onboarding
Capture customer feedback, technical questions, and feature requests and relay them to Product and Go‑To‑Market teams
Collaborate with Sales, Product, and Delivery teams to ensure alignment and consistent messaging
Support internal enablement activities, including contributing to product knowledge sharing and sales training.
Qualifications
3+ years of experience in a pre‑sales, solutions consulting, or customer‑facing technical role
Strong ability to translate technical concepts into clear, simple explanations for non‑technical audiences
Experience working closely with sales teams in a consultative capacity
Comfort engaging with customers across different industries and use cases
Interest or familiarity with technical, AI‑based, or identity‑related products
Ability to understand and explain technical concepts; ability to read or understand APIs or code is a plus but hands‑on coding is not required
Excellent verbal and written communication skills
Fluent in Spanish and English (required); Portuguese is a strong plus
U.S. National Base Pay Range: $207,200 - $384,700. Geographic differentials may apply in some locations to better reflect local market rates.
We know your well‑being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here https://www.relx.com/careers/join-us/benefits to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers: EEO Know Your Rights.
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Sprachkenntnisse
- English
Hinweis für Nutzer
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