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ICT Governance Manager
Paysera
- New York, New York, United States
- New York, New York, United States
Über
Role Overview
Title: ICT Governance Manager
Level: Middle
Team: CIO Office, operating across 4 Directors and 10 Heads of Departments
Reports To: Chief Information Officer (CIO)
Purpose: To drive IT & Security Governance processes, facilitate engaging governance and large‑scale online meetings, and support the CIO Office in ensuring smooth coordination and communication across the technology division.
Key Responsibilities
[R1] Coordination of IT management processes for a large technical provider, including preparation of governance bodies meeting agenda, monitoring of decision execution, and preparation of official documents, policies, and procedures.
[R2] Maintain the central ICT governance document repository (Google Drive), ensuring 100% compliance with version control and documentation standards.
[R3] Track the mandatory annual review cycle for all governance documents, ensuring 100% of frameworks and policies are reviewed before their deadlines.
[R4] Compile and present reports for the CIO and CEO summarizing Technology Executive Committee outcomes, identified risks, and key performance indicators.
[R5] Facilitate large‑scale online meetings (e.g., all‑hands) using Miro, Mentimeter, and AI collaboration tools to ensure ≥90% of sessions conclude with documented outcomes.
[R6] Coordinate CIO Office projects that require cross‑departmental coordination, information gathering, and workflow automation using AI tools.
[R7] Support the CIO by managing the Jira projects, preparing briefing documents, and coordinating follow‑up actions across departments, control the decision logs, monitor KPI/OKR, etc.
Must‑Have Qualifications
[Q1] 2+ years of experience in a role requiring exceptional organisational and administrative skills, such as Project Coordinator, Administrative Manager, IT Governance Manager in a technology/financial services company.
[Q2] Foundational knowledge of IT Governance frameworks (e.g., ITIL or COBIT or ISO 27001 or DORA).
[Q3] Demonstrated high attention to detail in formal documentation (e.g., meeting protocols, reports).
[Q4] Proven track record of facilitating at large‑scale (50+ participant) online meetings annually using interactive tools like Miro or Mentimeter.
[Q5] Advanced proficiency in Google Workspace and Atlassian stack (Confluence, Jira) for documentation, tracking, and reporting.
[Q6] Daily, hands‑on use of GenAI productivity tools (e.g., Gemini, ChatGPT, Claude) for summarization, documentation, and workflow automation.
[Q7] C1 or higher proficiency in English, with excellent written and verbal communication skills for executive‑level interaction.
Nice‑to‑Have Qualifications
[N1] Direct experience as an Executive or Personal Assistant to a Director‑level (or higher) executive, managing complex schedules and confidential information.
[N2] Prior experience working within a fintech or regulated financial services environment.
[N3] Exposure to governance processes related to cybersecurity, compliance (e.g., GDPR, PSD2), or data protection.
[N4] Professional certifications in ITIL, ISO 27001, COBIT, or similar (completed or in progress).
Work Conditions & Contract Info
[W1] Employment Type: B2B Contract (long‑term).
[W2] Location: Fully Remote (candidates must be located within European time zones, CET ±3 hours).
[W3] Core Hours: Flexible, with required overlap during core business hours (CET/EET).
[W4] Compensation: Range to be discussed during the interview process.
[W5] Start Date: Immediate or as soon as possible.
What we offer Work‑life Balance:
strive for balance with flexible working hours and full remote work possibilities.
Innovation and Development:
participate in skill‑building workshops and have freedom to experiment with various AI tools.
Growth‑focused Culture:
thrive within a highly professional, quality‑oriented, and dynamic team and pursue your potential and innovative ideas in a fast‑growing, international company.
For candidates Only selected candidates will be contacted, but we are grateful to all who send their CV.
Seniority level
IC2 - Middle
Location
Georgia, Other, Poland, Ukraine
Depends on candidate's experience and competence
#J-18808-Ljbffr
Sprachkenntnisse
- English
Hinweis für Nutzer
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