Senior Manager, Technical Writing - Capital One Software (Remote)Capital One • Richmond, Virginia, United States
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Senior Manager, Technical Writing - Capital One Software (Remote)
Capital One
- Richmond, Virginia, United States
- Richmond, Virginia, United States
Über
Additionally you will drive development of technical documentation that translates complex information into user-friendly content that enables successful onboarding and utilization of Slingshot & Databolt by customers, partners and internal stakeholders.
This candidate will be responsible for managing a team of technical documentation specialists and should have in-depth experience creating various forms of customer-facing documentation, including user manuals, help files, system integration guides, SDKs, API documentation, and FAQS . The candidate should be able to communicate complex information clearly and efficiently to both technical and non-technical audiences.* Bachelor’s degree or military experience.* At least 10 years of experience writing technical documentation for software solutions* At least 4 years of people management experience* At least 3 years of experience with Markdown and Git* 5+ years experience working with documentation authoring tools, e.g., Hugo, GitBook, and Confluence.* Experience writing technical documentation for data security software* Skilled at transforming deeply technical content into clear, useful customer-focused materials* Ability to collaborate with developers to translate their content into easily understood documentation* Experience writing in an Agile software development process* Strong understanding of data management technologies and processes* 3+ years of experience with SDLC* 3+ years of experience in software development* 1+ year experience in a financial services industry* 3+ years experience working in an Agile environmentCapital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. #J-18808-Ljbffr
Sprachkenntnisse
- English
Hinweis für Nutzer
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