Project Coordinator – VA Onboarding & Operations (Remote)GovCIO • Nashville, Tennessee, United States
Project Coordinator – VA Onboarding & Operations (Remote)
GovCIO
- Nashville, Tennessee, United States
- Nashville, Tennessee, United States
Über
Responsibilities
Lead end‑to‑end onboarding and offboarding workflows for native and non‑native resources supporting VA programs.
Conduct VA onboarding orientations, develop clear guidance for the required onboarding materials and document process changes within Knowledge Base Articles (KBAs).
Schedule and facilitate recurring weekly and monthly onboarding progress meetings.
Monitor onboarding progress across multiple platforms, while communicating timely updates to managers and leadership.
Ensure accuracy and completeness of onboarding documentation.
Manage and maintain structured data, artifacts, and reporting dashboards supporting onboarding, ensuring information is current, accurate, and audit‑ready.
Utilize Excel, Power BI, SharePoint Lists, and other reporting dashboards to track milestones, validate data, and identify risks.
Prepare executive‑level onboarding status reports, presentations, and metrics summaries.
Submit and track VA account access, laptop requests, and related IT service tickets through required portals.
Qualifications Required Skills and Experience
Bachelor’s degree and 2 years of experience in project coordination, operations support, onboarding, vendor management, or commensurate experience.
Demonstrated experience managing operational processes and workflows.
Strong communication skills and experience preparing executive‑level reports.
High attention to detail and strong documentation skills.
Proven track record of meeting operational deadlines and managing multiple priorities in a fast‑paced environment.
Experience with customer support, compliance tracking, and SOP‑driven work.
Demonstrated ability to manage time‑sensitive processes with a high degree of ownership and accountability.
Strong data management skills, including maintaining accurate records, validating information, and ensuring data integrity across systems.
Knowledge of Microsoft Office Suite with proficiency in Microsoft Excel, including pivot tables, basic charts, and data validation.
Preferred Skills and Experience
Experience with customer service roles and exceeding customer expectations.
Experience in workflow standardization or operational quality control.
Experience auditing records or ensuring documentation accuracy.
Clearance Required
Ability to obtain and maintain a Suitability/Public Trust clearance
Posted Salary Range USD $60,000.00 – USD $70,000.00 /Yr.
Employee Perks
Employee Assistance Program (EAP)
Corporate Discounts
Learning & Development platform, to include certification preparation content
Training, Education and Certification Assistance*
Referral Bonus Program
Internal Mobility Program
Pet Insurance
Flexible Work Environment
*Available to full‑time employees
We are an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job‑related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at‑will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
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Sprachkenntnisse
- English
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