Remote Customer Service Associate-ADFADF Medical Services Inc. • Westlake, Ohio, United States
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Remote Customer Service Associate-ADF
ADF Medical Services Inc.
- Westlake, Ohio, United States
- Westlake, Ohio, United States
Über
Role:
Remote Customer Service Associate Department:
Customer Support Location:
Fully Remote T Type:
Full-Time / Part-Time
What You’ll Do:
Handle inbound calls, emails, and/or chat inquiries from patients and clients
Assist with appointment scheduling, billing questions, and service information
Accurately document all interactions in our system
Escalate issues to the right team when needed
Maintain patient confidentiality in accordance with HIPAA guidelines
What We’re Looking For:
1–2 years of customer service experience (remote experience is a plus)
Strong verbal and written communication skills
Reliable internet connection and a quiet home workspace
Basic computer proficiency and ability to learn new systems quickly
Healthcare or medical background is a plus but not required
What We Offer:
Competitive pay
Health, dental & vision benefits (full-time employees)
Paid time off & paid holidays
Flexible scheduling options
Career growth opportunities within ADF Medical Services
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Sprachkenntnisse
- English
Hinweis für Nutzer
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