Remote Licensed Customer Service AgentAnchor Line Insurance • Cape Coral, Florida, United States
Remote Licensed Customer Service Agent
Anchor Line Insurance
- Cape Coral, Florida, United States
- Cape Coral, Florida, United States
Über
Are you an ambitious, licensed insurance professional ready to grow your career with a supportive, people-first agency? Anchor Line Insurance is looking for motivated Property & Casualty licensed agents who want a high-earning sales role with long-term growth opportunities.
Job Description This is a high-impact sales role with uncapped earning potential, a supportive team culture, and work-life balance. We provide our team with a steady flow of quality leads (mostly inbound!) so you can focus on what you do best (helping clients and closing sales!). Agents who have come from other agencies consistently perform better with us because they finally have the support and tools they need to succeed. So if you're coachable, driven, and ready to put your license to work, this role is meant for you.
Why You’ll Love Working With Us
Competitive pay + growth potential: Your license + skills deserve to be rewarded.
Stable schedule: Monday–Friday, 8:30 AM – 5:00 PM EST (no weekends, no late nights).
All the tools you need: Equipment provided + training + ongoing support.
Team culture you’ll actually like: Collaborative, friendly, and we celebrate wins together.
Career path: Advancement opportunities as our agency continues to grow.
Perks: PTO, paid holidays, bonuses, appreciation events, and more.
Benefits
Annual Base Salary Based on Experience
Paid Time Off (PTO)
Work from Home
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Parental Leave
Appreciation Lunches
Work-Life Balance
Weekly Management Meetings
Monthly Bonus Opportunities
Work Equipment Supplied
Responsibilities What You’ll Be Doing (Day-to-Day):
As our Customer Service Agent, you’ll be the go-to person for clients making sure they feel valued, supported, and taken care of.
Handle inbound calls, emails, and chats from clients regarding their insurance policies.
Assist with policy changes, endorsements, renewals, and cancellations.
Process payments and billing inquiries.
Provide accurate information about coverage, deductibles, claims, and account details.
Troubleshoot client issues with professionalism and empathy.
Cross-sell or upsell additional coverages where appropriate (Home, Auto, etc.).
Maintain accurate client records in agency management systems.
Support producers by managing follow-ups, documentation, and client communication.
Stay up-to-date on carrier guidelines, state regulations, and industry best practices.
Deliver service with a client-first mindset—professional, friendly, and solution-oriented.
Requirements What We’re Looking For:
Active Florida 220 license (required)
Previous Allstate experience is strongly preferred
Customer service background in insurance or call center setting
Excellent communication and problem-solving skills
Tech-savvy and comfortable working with agency management systems and CRM tools
Dependable, organized, and able to thrive in a remote environment
Positive, personable, and able to balance friendliness with professionalism.
About Anchor Line Insurance Based in Cape Coral, Florida, Anchor Line Insurance is a modern, client-focused agency dedicated to protecting what matters most for families and individuals. We pride ourselves on creating a positive, supportive environment where our team members can thrive. When you join us, you’re not just another employee, you’re part of a family that’s invested in your growth and success.
Ready to Grow With Us? If you’re licensed, passionate about client service, and ready to bring your skills to a supportive, growth-minded agency, we'd love to meet you! Apply today and let’s make a difference together.
Company Description At Anchor Line Insurance, we redefine protection within the insurance industry by delivering innovative and tailored solutions for our clients. Our mission is to safeguard what matters most through exceptional service and expert guidance. With a dynamic and energetic culture, we empower our team to excel and transform challenges into opportunities. Join us in fostering trust and reliability, as we navigate the ever-changing landscape of insurance together. Your next career step starts here—anchor your future with us!
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Sprachkenntnisse
- English
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