Client Services Representative (Work From Home)HR Prospect LLC • New York, New York, United States
Dieses Stellenangebot ist nicht mehr verfügbar
Client Services Representative (Work From Home)
HR Prospect LLC
- New York, New York, United States
- New York, New York, United States
Über
As a Client Service Representative, you will be responsible for assisting clients with various inquiries. Building relationships with our valued clients will be your top priority. Key Responsibilities
Manage the servicing of the existing clients, including handling customer servicing inquiries and dealing with escalated payment issues Ensuring the timely collection of statements and other documentation necessary for servicing Follow all changing guidelines within the servicing process and applicable policies due to changes in requirements or recommendations by CFPB, FRB and other regulatory agencies Determine the reason for cancellation and best course of action to assist in retention Increase contact rate effectiveness Responsible for managing high volume of phone calls for a large customer base Extensive knowledge of the firm's product offerings Qualifications
The ideal candidate should demonstrate the ability to determine the best course of action for a client inquiries. Client Service Representatives must be able to work efficiently and with other departments to ensure client inquiries are handled in a timely manner. Must be able to multitask and be very organized juggling multiple tasks at one time. Familiarity with debt settlement products A history of meeting performance targets Team Player Maintaining a positive attitude Professionalism Excellent time management and prioritization skills
#J-18808-Ljbffr
Sprachkenntnisse
- English
Hinweis für Nutzer
Dieses Stellenangebot wurde von einem unserer Partner veröffentlicht. Sie können das Originalangebot einsehen hier.