Scheduling Specialist Remote after trainingInsight Imaging • Scarborough, Maine, United States
Scheduling Specialist Remote after training
Insight Imaging
- Scarborough, Maine, United States
- Scarborough, Maine, United States
Über
This is a full-time position, working 40 hours per week, 8:30 AM to 5:00 PM.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Scheduling (85%)
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and staff
Schedules patient examinations according to existing company policy
Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
Ensures all patient data is entered into information systems completely and accurately
Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction
Maintains an up-to-date and accurate database on all current and potential referring physicians
Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave)
Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only)
Insurance (10%)
Pre-certifies all exams with patient's insurance company as required
Verifies insurance for same day add-ons
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
Completes other tasks as assigned (5%) Required:
High school diploma or equivalent
Microsoft Office Suite experience
Proficient with using computer systems and typing
Able to handle multi-level phone system with a high volume of calls at one time
Preferred:
1-2 year customer service experience
Medical terminology and previous clinical business office experience
Bilingual
Benefits: We offer benefits (based on eligibility) including medical, dental, vision insurance, 401k with company match, life and disability insurance, tuition reimbursement, adoption assistance, pet insurance, PTO and holiday pay and many more.
DailyPay implementation is contingent upon initial set-up period.
RAYUS Radiology is an EO Employer/Vets/Disabled.
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Sprachkenntnisse
- English
Hinweis für Nutzer
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