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Your Key Responsibilities
Lead e-commerce projects using Agile/Waterfall techniques that have been adapted to the best practices we have developed to meet our clients' needs
Facilitate the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
Work alongside an offshore development team leading sprint planning, daily standups, and other project activities as needed
Serve as primary point of contact for client stakeholders, executives, and internal team members
Maintain the tools and documentation required for Zaelab's implementation projects
Report project performance using appropriate tools and techniques
Successfully manage relationships with clients and team members
Collaborate within the Project Management team to continuously improve solutions and processes
Strive to understand the technology systems and e-commerce industry that Zaelab supports
Requirements
5+ years' experience as a Project Manager for e-commerce projects
Experience with any of the following: ServiceNow, CPQ, Shopify, BigCommerce, or other e-commerce solutions
2+ years' experience with a Consulting/Professional Services company
Experience working with Agile/Waterfall methodologiesExperience working with multinational teams from USA, Eastern Europe, India
Experience leading teams using Agile Scrum practices
Solid technical background with understanding and/or hands‑on experience in software development and web technologies
Leadership skills and proven ability to own a project from start to finish
Excellent client‑facing skills
Excellent analytical skills and experience creating JIRA dashboards; AIO or Tableau experience preferred
Strong familiarity with project management software tools, methodologies, and best practices; Jira experience preferred
Solid organizational skills including attention to detail and multi‑tasking
Interest in the technology space and willingness to stay up to date on new technologies and best practices
Ability to work independently in a fast‑paced team environment
Bachelor's degree or Master's degree preferred
Benefits
Why you'll love working here:
Unlimited Vacation/PTO
Full Health Benefits and 401k Fixed Percentage Plan (USA only) RRSP (Canada)
Fully remote and distributed teams
Paid Parental Leave
Ongoing training and education opportunities
0% Bureaucracy Culture – Focus is on responsibilities, not title
Zaelab is proud to be an equal‑opportunity employer. We are committed to providing accommodations. If you require accommodation, we will work with you to meet your needs. We use E‑Verify to confirm the identity and employment eligibility of all new USA hires.
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Sprachkenntnisse
- English
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