Dutch-Speaking Technical Support Agent – Entry Level (Greece, Relocation Required)RDN CONS • Staten Island, New York, United States
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Dutch-Speaking Technical Support Agent – Entry Level (Greece, Relocation Required)
RDN CONS
- Staten Island, New York, United States
- Staten Island, New York, United States
Über
Employment Type: Full-time
Languages Required: Dutch (fluent), English (working proficiency)
Department: Technical Support
Position Overview Our client is seeking
Dutch-speaking Technical Support Agents
to join its support operations team. This is an
entry-level position
designed for candidates who are interested in building a career in technical support and customer service.
Relocation to Greece is required prior to employment. A relocation support package is provided.
Key Responsibilities
Provide first-level technical assistance in Dutch via phone, email, or digital support channels
Troubleshoot basic hardware, software, or connectivity issues following established procedures
Guide customers step-by-step through problem resolution processes
Document cases, actions taken, and solutions in internal ticketing systems
Escalate unresolved or complex technical issues to second-level support teams
Ensure compliance with service standards and quality guidelines
Candidate Requirements
Fluent written and spoken Dutch
Good command of English (level B2)
Basic understanding of IT concepts (e.g., operating systems, networks, devices)
Strong analytical and problem-solving skills
Good communication skills and ability to explain technical information clearly
Basic computer literacy and ability to navigate multiple systems
Willingness to relocate and reside in Greece
Employment Conditions
Full-time employment contract
Paid training and onboarding program
Relocation support package
Benefits in accordance with local labor legislation
Equal Opportunity Statement All qualified candidates will be considered based on job-related qualifications and requirements.
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Sprachkenntnisse
- English
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