Netherlands Clinical Advisor
QBtech AB
- Staten Island, New York, United States
- Staten Island, New York, United States
Über
The successful applicant will be responsible for driving the engagement, retention, and growth of both established and new customers across the Netherlands, while delivering gold standard clinical support and training. This role will enable customers to confidently administer and interpret Qbtech tests as part of diagnostic decision making and treatment evaluation of ADHD symptoms. The successful individual will be responsible for travelling to various services regionally to deliver face‑to‑face, in‑house training, as well as providing remote training via virtual platforms from home and/or office. In parallel, the role will play a key part in strengthening long‑term and new customer relationships and expanding access to Qbtech test products to reach more patients across the Netherlands. Essential Duties and responsibilities
Have responsibility for actively engaging, retaining, and expanding existing customer base as well as acquiring new customers, and growing the Dutch market for use of Qbtech products. Have responsibility for providing structured clinical support to both established and new customers across the Netherlands. Have responsibility for providing excellent customer service and support including additional focus on key accounts. Train administrators on how to appropriately standardize the clinical environment and administer Qbtech products to patients to ensure valid test results. Train clinicians on how to appropriately interpret the Qbtech product reports and embed the results with other assessment information, to support confident clinical decision‑making and ongoing product adoption. Stakeholder map and liaise with key decision makers within new and existing services to determine how QbTest and/or QbCheck can best be utilized and scaled in the service to improve clinical efficiency and patient experience. Be accountable for the market development and clinical plan to optimize revenue and patient reach in the Netherlands. Be accountable for maintaining a good understanding of ADHD funding and care provision across different provider types (e.g. GGZ/Private/Public) across the Netherlands to identify growth opportunities and support customer expansion. Ensure efficient and regular correspondence with customers to support engagement and retention as first point of contact between service and Qbtech. Maintain and develop long‑term relationships with customers, ensuring appropriate training is scheduled and organized to support continued usage and expansion of Qbtech products. Who are you?
Must demonstrate strong written and verbal communication with the ability to build trusted, long‑term relationships with clinical and non‑clinical stakeholders. Must have a desire to improve ADHD pathways within the Netherlands, including assisting services with increasing efficiency, decreasing waitlists, and improving patient experiences within the ADHD pathway. Must be qualified and have clinical assessment experience of ADHD including, but not limited to, knowledge of DSM‑V diagnostic criteria and relevant professional standards. Must demonstrate exceptional organizational skills. Must be able to work independently, prioritise activities in‑line with company objectives, taking responsibility for own diary, but equally, work as part of a dynamic team of Clinical Advisors in EU/UK. Must demonstrate strong presentation and training skills including adaptability to various professional environments. Must be flexible outside of regular working hours for travel. Demonstrate commercial acumen to nurture and develop existing customers and establish new customers in the Netherlands and surrounding. Have a growth mindset and be able to constructively challenge clinicians and service leaders to position Qbtech products successfully as part of routine clinical pathways. Must have strong presenting skills for remote and live audiences. Must be customer‑focused, resilient, and comfortable working in a role that balances clinical excellence with market growth and customer retention responsibilities. We are looking for someone who has
BSc or higher in field of Mental or Behavioral Health 1-year clinical experience in diagnosis assessment of mental health disorders 1 year experience in cognitive assessment and/or research preferred. Able to pass a background check. 2-3 days a week will involve support/training/presentations for customers. This may be conducted remotely via Zoom/Teams platforms, or domestic/regional travel may be required. Applicants will be responsible for making their own travel arrangements, which may include overnight stays/booking of hotels, and arranging travel via trains, planes, taxis and/or driving, where applicable. International travel may occur during the year occasionally. Travel expenses will be covered by Qbtech. Whilst this role is fully remote, applicants need to be based and living in the Netherlands. Office visits to our Stockholm or London office will be required on an ad‑hoc basis and for specific occasions.
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Sprachkenntnisse
- English
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