Sales Support Executive - York

Do you want a career within a business that is not driven by profit, but by providing excellent service? A career within a business that is sustained by a genuine community, with everyone coming together to support each other? A career with an amazing history and a bright future?

Benenden Health has exciting maternity cover opportunity within in its B2B Sales Team, we are recruiting a Sales Support Executive to join our team on a fixed term basis for 12 months (maternity cover)

Reporting to the Commercial Sales Manager the post holder will :

• Manage the administration for the onboarding of new corporate schemes
• Respond to new and existing client queries and resolve issues
• Brief and train corporate clients to use corporate systems
• Produce and update corporate system user guides, processes and spreadsheets
• Arrange and book travel and accommodation for the sales team, being commercially aware of spending members wisely.
• Proactively support project work, as and when required
• Communicate by telephone, email or virtual meetings, where you will deliver excellent customer service within the agreed timeframes.
• Demonstrate a real commitment to teamwork and deliver excellent customer service

Skills and experience required:

• Good customer service skills with excellent written and verbal communication.
• Highly competent in Microsoft Office applications including Excel, Visio, Word and PowerPoint.
• Experience of Salesforce preferable.
• Excellent organisational skills with an ability to work to strict deadlines and under pressure.
• Be able to work on own initiative, prioritise workload and identify improvements
• Confident speaking to external clients through all communication channels; telephone, virtual and email.
• Adaptable and self-motivated.
• Experience of communicating with B2B audience preferable, but not essential.

The Benenden Health office is based in York and whilst there will be an opportunity to work from home, this role is offered on a hybrid basis and there will be requirement of a weekly attendance at the office.

Working for a business with such a strong commitment to doing the right thing, you can expect a broad range of benefits, including;

• Free Corporate Benenden Health membership
• Free Corporate Benenden Cash plan (helps towards Dental, optical and complimentary therapies)
• Free onsite car parking
• Up to 35 days holiday including bank holiday and no weekend or bank holidays working.
• Pension with up to 10% employer contributions
• Discount available on other Benenden products
• Employee Assistance Program
• Unlimited access to 500 Refer a Friend Bonus Scheme
• Discount and cash back on hundreds of high-street retailers
• Opportunity for hybrid working
• Excellent training and career progression opportunities
• Cycle to work scheme
• Free hot drinks
• Free fruit
• Employee engagement events
• Supporting local charities
• Onsite First Aiders and Mental Health First Aiders
• Free onsite gym

For further information on this role, please refer to the Role Profile.