Administrative Assistant I (10103)

Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant.

LSF is seeking a talented Administrative Assistant I who wants to make an impact in the lives of others.

Purpose and Impact:

The Administrative Assistant I provides administrative and program support for Child Welfare Management Organization Program.

Essential Functions:

• Organize and maintain accurate documentation for CMO program client files and related documents
• Provide administrative support for CMO program including, but not limited to, drafting correspondence, copy, scan, fax, mail and file
• Answer phone calls properly and promptly; record and forward messages or assist in referrals, when appropriate
• Monitor and track program documents within the program service area.
• Prepare and maintain program mailing lists in the database system.
• Prepare, organize and close client file folders for clients.
• Participate in In-Service training, staff meetings and other required trainings
• Responsibility for maintenance of file storage or other work area.
• Assist with creating and tracking required contract reports and documents
• Provide administrative assistance to CMO team through records requests, service referrals, and other supports

Other Functions:

Performs all other duties as assigned.

Physical Requirements:

• Ability to remain in a stationary position (e.g., seated at a desk) for extended periods of time.
• Frequent operation of a computer, telephone, and other standard office equipment.
• Ability to move about the office to access files, printers, copiers, and other equipment.
• Occasionally lift and carry office supplies or materials up to 25 pounds.
• Ability to communicate clearly and effectively in person, by phone, and in written correspondence.
• Visual acuity to read printed and digital documents, data entry, and reviewing reports.
• Ability to perform repetitive tasks such as typing and filing with attention to detail.
• May occasionally travel between program locations or attend off-site meetings or trainings.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

Must possess a high school diploma or equivalent.

Experience:

This is an entry-level position. Progressively responsible administrative and clerical support experience in a professional office preferred.

Skills:

Must have extensive knowledge of Windows applications, such as Microsoft Word & Excel, must be able to type 45 words per minute, must be able to set up and maintain extensive filing system and have knowledge of general office operating procedures.

Other:

Must demonstrate sensitivity to our service population’s cultural and socioeconomic characteristics and needs.

Principal Accountabilities:

• Provide document filing, file storage, and file retrieval services for all CMO program staff.
• Administrative support to all program staff.
• Effective working relationship with staff members
• Adhere to LSF Personnel policies and procedures

Why work for LSF?

LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization.

Amazing benefits package including:

• Medical, Dental and Vision
• Telehealth (24/7 online access to Doctors)
• Employee Assistance Program (EAP)
• Employer paid life insurance (1X salary)
• 13 paid holidays + 1 floating holiday
• Generous PTO policy (starting at 16 working days a year)
  • Note: Head Start employees paid time off and holiday schedule may differ
• 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement
• Tuition reimbursement

LSF is proud to be an equal opportunity employer.

Lutheran Services Florida is mandated to perform background screenings for employment in accordance with the Florida Care Provider Background Screening Clearinghouse as outlined in Section 435.12, Florida Statutes. Additionally, pursuant to House Bill 531 (2025), Lutheran Services Florida must ensure that all job vacancy postings and advertisements include a clear and conspicuous link to the AHCA Clearinghouse website and its requirements. For more information on background screening requirements please visit: https://info.flclearinghouse.com

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.