(PT) Cashier

Honest Weight Food Co-op Temporary - Part Time, Front End Cashier

Overview: To check out customers' product selections in a prompt, accurate, and courteous manner, while providing friendly customer service and being attentive to our customers' inquiries, requests and needs.

Status: Part Time / Temporary, $17.00/hour, various shifts, 10-15 hours weekly, evenings and weekends required

Supervisor: Front End Manager

Job Responsibilities:

• Customer/ Member Service:
• Greet Customers and make eye contact.
• Inquire about their membership status
• Knowledgeable of HWFC Front End policies
• Answer customers' questions and refer unanswerable questions or concerns to a Front-End Manager
• Serve each customer as efficiently as possible. If a problem arises, call for assistance
• Always offer to bag/box customers' orders and then bag if offer is accepted
• If a customer requires assistance with their order, contact a courtesy clerk or call a FE Manager on duty
• Cashiering:
• Inform a FE Manager, or keep written verification of any price/scanning/PLU discrepancies
• Follow all Front End policies and procedures for cash handling, electronic tenders, and check approval
• Maintain a clean and organized work station. Wipe up spills/leaks promptly and keep conveyer belt clean for future customers
• Open and cash out registers following all established procedures. Bring any discrepancies to the FE Floor Manager's attention
• Alert a FE Floor Manager to potential shoplifters, disorderly or disruptive customers, and other emergencies
• Attend cashiers' meetings and read/initial any information that may be posted
• Additional Tasks/ Supplemental Duties:
• Distribute bags to the registers
• Refill register supplies including tokens, utensils, rubber bands, and coffee/juice cards
• Keep register end-caps and magazine racks clean and organized

Position Requirements - Qualifications:

• At least 6 months experience in retail customer service
• Demonstrated excellence in delivering customer service
• Demonstrated ability to perform basic mathematical functions including addition, subtraction, multiplication, division, and percentages
• Accuracy and attention to detail
• Ability to handle multiple tasks calmly, pleasantly and politely
• Flexibility in scheduling, including willingness to exchange shifts with co-workers, willingness to cover additional shifts if needed, and willingness to alter work schedule to meet changing needs of the department
• Ability to work standing up for an 8 hour shift
• Ability to occasionally lift 50 pounds safely
• Familiarity with natural foods