Marketing Representative – Rental ProgramHilton Grand Vacations • Nashville, Tennessee, United States
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Marketing Representative – Rental Program
Hilton Grand Vacations
- Nashville, Tennessee, United States
- Nashville, Tennessee, United States
Über
Contact guests through multiple touchpoints, including outbound phone calls and email, to offer opportunities to preview our properties by booking timeshare appointments in advance of arrival Manage assigned call lists and complete the required number of outbound calls per day to meet production and performance goals Sell local tours and activities while delivering high-quality vacation planning and concierge services Maintain flexibility to work remotely when business needs allow, subject to IT/workspace requirements and minimum performance standards Proactively partner with leadership to identify and resolve customer-related concerns or challenges Willingly complete additional reasonable tasks or requests as assigned by management Perform other administrative duties as needed to support team and business objectives Requirements:
High School Diploma or equivalent Ability to work flexible schedules, including mornings, evenings, weekends, and holidays Minimum of one (1) year of customer service experience Strong knowledge of the local area, including restaurants, attractions, directions, and optional tours Excellent verbal and written communication skills Previous sales-related call center or timeshare experience (advantageous) Prior experience in tours, activities, or concierge services (advantageous) Benefits:
Medical, dental, and vision coverage from Day One Paid time off, vacation, sick time, and paid parental leave 401(k) with company match, life insurance, and company stock purchase program Tuition reimbursement for job-related degrees and certifications Team Member travel discounts and resort benefits
Sprachkenntnisse
- English
Hinweis für Nutzer
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