Implementation Engineer
CMA CGM
- Nashville, Tennessee, United States
- Nashville, Tennessee, United States
Über
Define and map operational workflows for warehouse and order management functions. Translate operational requirements into Manhattan Active system behaviors and functional specifications. Create detailed process documentation and Standard Operating Procedures (SOPs). Partner with Super Users to co-develop System Work Instructions used during training and post-go-live support. Provide business input to configuration and development teams during implementation phases. Validate system behavior against business requirements through QA and UAT processes. Act as an advisor to operational and customer teams during deployment execution. Work hand-in-hand with Super Users, Deployment Managers, and Training teams to align process and system documentation. Serve as a knowledge resource for Manhattan platform capabilities and best practices. Identify process optimization opportunities through data, observation, and feedback. Requirements:
Bachelor’s degree in Industrial Engineering, Supply Chain, Logistics, or a related field. 4–6 years of experience in warehouse or order management process design and implementation. Strong familiarity with Manhattan WMS and/or OMS platforms. Experience working in 3PL, distribution, or fulfillment environments required. Experience in cross-functional deployment teams preferred. Benefits:
Health insurance Dental coverage Vision coverage Life insurance Short- and long-term disability coverage Employee assistance plan 401(k) with company match PTO Paid holidays Tuition reimbursement program
Sprachkenntnisse
- English
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