Sales Support Specialist

Dixon is seeking a Sales Support Specialist to join our team in Chestertown, MD! The Sales Support Specialist will be a pivotal member of a regional sales team and will work closely with the Regional Sales Manager. They will assist a regional sales team in several different ways. The ideal candidate will make outbound calls to customers, participate in regional calls and meetings, assist in training coordination, product initiatives, and new product launches. Understanding sales processes, developing product knowledge, and navigating the Dixon CRM program will be required to fulfill these duties.

Our comprehensive benefits package is designed to support your well-being and professional growth. We offer medical, dental, and vision insurance for you and your family, competitive salary, bonus programs, and 401K retirement plan, training opportunities, tuition reimbursement, vacation and PTO, paid holidays, gym reimbursements, and more! The potential targeted range for this position is $19-29/hr. Join us and be a part of a team that values your contributions and supports your goals!

Responsibilities:

• Make outbound sales calls to select customers to promote products and services
• Research and identify sales and product trends and provide analysis to the team
• Coordinate and track growth programs for key distributors
• Take responsibility for special projects, research, and assignments as needed
• Utilize Dixon's CRM program to record and communicate customer interactions

Competencies:

• Outgoing team player with a positive attitude
• Strong sense of professionalism and work ethic
• Excellent written and verbal communication skills
• Ability to establish and build relationships with customers
• Excellent time management skills
• Strong attention to detail
• Self-starter, highly motivated
• Strong computer skills: Proficient with Microsoft Office, Salesforce or similar CRM experience a plus

The Dixon Group is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices and laws. Accordingly, to the fullest extent required by applicable law, The Dixon Group strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons.

The Dixon Group is committed to protecting the privacy rights of its employees and job applicants to the fullest extent required by applicable law. To that end, personal information will be collected solely for those legitimate business purposes recognized by law, and then maintained in a manner consistent with all applicable laws and regulations pertaining to document retention requirements. The Dixon Group does not sell personal information to third parties, and does not share such personal information with third parties except when authorized by law to do so (e.g., in response to a lawful subpoena; mandatory tax reporting; etc.)

Dedicated: Devoted to a task or purpose with loyalty or integrity

Enthusiastic: Shows intense and eager enjoyment and interest

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Team Player: Works well as a member of a group

Loyal: Shows firm and constant support to a cause

Financial: Inspired to perform well by monetary reimbursement

Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Goal Completion: Inspired to perform well by the completion of tasks

Self-Starter: Inspired to perform without outside help

Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business

Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Bachelors or better.

1-2 years: Customer service, Sales, and/or data analysis

3-5 years: Industrial Sales