Otolaryngology (ENT)

Under the direction of the Provider performs patient care services assists the Provider and other medical staff with patient visits and procedures in a medical office or clinic setting. In addition may be required to perform front desk duties which may include telephone work patient scheduling and ordering of supplies. If applicable phlebotomy responsibilities including the collection and processing of specimens such as blood urine pap smears cultures etc.

Education/Experience Requirements:

High School graduate or GED equivalent required

Successful completion of an accredited Medical Assistant program required OR active current certification as a Registered Medical Assistant or Certified Medical Assistant required

Six months previous experience as a Medical Assistant preferred

Must maintain current CPR certification (TB certification may be required for specific offices)

Basic understanding of medical documentation and terms ability to spell accurately able to accurately record information

Organizational skills with focus on tracking patient care and improving patient flow

Ability to multi-task efficiently and effectively

Must be able to act calmly and effectively in a busy or stressful situation

Completes annual skill validation as well as safety and infection control procedures

Excellent attitude interpersonal skills and communication abilities necessary to interact with patients family members physicians and other hospital associates