Technical Sales Representative

As KTA's Account Representative, you'll be at the forefront of our mission to provide top-notch inspection equipment and calibration services. You will guide the entire customer sales journey at KTA, from identifying potential clients to nurturing lasting relationships with our cherished customers. Your vibrant approach to sales will not only advise clients on our inspection equipment and calibration services but also champion all things KTA! Your daily adventure includes:

1. Creating captivating customer dialogues that position KTA as the 'Go-To' authority for inspection equipment sales, calibration, and repair.
2. Offering accurate and immediate responses to customer queries about our extensive product lineup.
3. Mastering and articulating the intricate technical details of our cutting-edge equipment, ensuring our customers have access to nothing but the finest products available.
4. Providing swift product and service cost quotations upon customer requests.
5. Efficiently managing orders, calculating shipping costs, generating invoices, and processing domestic and international customer equipment orders.
6. Building new business relationships and nurturing existing customer loyalty through in-person meetings, cold calls, follow-up communications, and engaging emails.
7. Actively maintaining customer records, logging calls and emails, and efficiently processing sales orders through NetSuite.
8. Proactively initiating cold outreach efforts including phone calls, and emails to identify new sales opportunities and expand KTA's customer base across target industries.
9. Becoming the face of KTA at local, regional, and national trade shows and networking events.

The ideal KTA representative: We're on the lookout for a professional, outgoing, and dependable team player who embodies patience, cooperation, and customer-centric values, all while thriving under moderate pressure. Qualifications that set you up for success:

• Bachelor's degree in business management, sales, marketing, communications, or a related field (preferred but not essential).
• Previous experience in sales and customer relations (preferred but not essential).
• Essential knowledge of general office skills, computers, and basic sales principles.
• A willingness to travel domestically for client visits, trade shows, networking events, and sales meetings as required.
• Physical requirements: Ability to hear, speak, and see close and in color with the ability to adjust focus.

We are proud to be a 100% employee-owned company voted a 2024 Top Workplace in Pittsburgh! We offer a competitive salary, a comprehensive benefits package and employee ownership. We offer a casual, friendly workplace, where employee owners are treated with dignity and respect and are valued for their contributions. KTA seeks diversity, inclusivity, and equality, and employee owners are expected to uphold and exemplify our core values of passion, professionalism, hardworking and honesty. With employee owner inspired values, we are dedicated to making each other, the company and our clients successful. We believe that serving our clients as we want to be served results in long-lasting business relationships. We provide the training and support to take your career to a new and exciting level. At KTA you will work with, learn from and be given the opportunity to become the best in the industry. KTA-Tator, Inc. (KTA) is a 100% employee-owned materials engineering firm, internationally recognized as a leading expert in corrosion protection and asset integrity.

KTA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. KTA is a standing firm company. Elzly Technology Corporation (Elzly) is a wholly-owned subsidiary of KTA-Tator, Inc. (KTA).