Firearms Associate

The purpose of a Firearms Sales Associate is to provide exceptional customer service and expertise in firearms and related accessories. Your in-depth knowledge of firearms regulations, safety practices, and product features will contribute to a positive shopping experience for our customers.

Responsibilities include:

• Greeting customers with a warm and friendly demeanor
• Engaging customers to understand their specific needs
• Providing expert guidance and unbiased product recommendations
• Ensuring compliance with all firearms laws and regulations
• Completing firearm compliance training
• Assisting customers in selecting ammunition and accessories
• Maintaining an organized firearms display area
• Processing transactions accurately and efficiently
• Staying updated on firearm trends
• Listening to customer concerns and addressing issues promptly
• Establishing long-term relationships with customers
• Demonstrating product features and benefits
• Utilizing upselling and cross-selling techniques
• Promoting exclusive offers and store loyalty programs
• Processing special orders and resolving return issues
• Contributing to visual merchandising efforts
• Participating in cross-training for flexibility
• Participating in learning initiatives
• Providing friendly, proactive, and professional internal and external support
• Demonstrating behaviors that exemplify Rural Kings values
• Performing other duties as assigned

Essential qualities for success include:

• High school diploma or equivalent; additional education or training in firearms safety is a plus
• Previous experience in firearms sales or a related field is preferred
• Knowledge of federal, state, and local laws and regulations regarding firearms sales and transfers
• Strong interpersonal and communication skills
• Demonstrated ability to actively listen and provide thorough responses
• Excellent attention to detail and organizational skills
• Ability to prioritize tasks and meet deadlines
• Proficiency in using computer systems for transaction processing
• Strong commitment to maintaining a safe and secure shopping environment
• Demonstrated behaviors must reflect integrity, professionalism, and confidentiality

Physical requirements include:

• Ability to stand for prolonged periods
• Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently
• Effective verbal communication skills
• Close visual awareness
• Ability to use a ladder and/or pallet jack

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.