Client Intake Specialist

Full-Time | $18.00$20.00/hr + Generous Bonuses

Are you a confident communicator who thrives on helping others and making things happen? Zanes Law Injury Lawyers is a top-tier Arizona personal injury law firm hiring a Client Intake Specialist to join our high-performance team. This is not a call center job; it's an inside, consultative sales position where your conversations create real impact. This position is in our office on Grant and Swan in Tucson.

Whether you've crushed it in customer service, hospitality, or retail sales, if you know how to connect with people, solve problems fast, and follow through with confidence we want to hear from you.

What You'll Be Doing

• Be the first voice potential clients hear, make a powerful first impression
• Ask great questions, uncover needs, and determine if we can help
• Explain the real-life value of legal support (we'll train you!)
• Confidently guide qualified leads through the sign-up process
• Have an obsession with follow up (inbound leads) phone, text, email, you know how to get answers
• Log details and keep everything organized in our CRM

What We're Looking For

• 3+ years of customer service experience
• 2+ years of sales experience (consultative or inside sales a plus)
• A natural people person who's confident, empathetic, and sharp
• A fast learner who adapts well and thrives in high-energy environments
• Tech-savvy and organized, you handle your pipeline like a boss
• Coachable, reliable, and ready to level up your career

Compensation & Perks

• $18$20/hr base pay depending on experience
• Generous bonus plan based on signed cases
• Health, dental, vision, PTO, STO, 401(k) and two profit sharing plans
• Paid training and long-term career growth opportunities
• A modern, supportive, no-drama workplace where your effort is recognized.

Our Culture: We Live the GOAT Values

• GIVE A DAMN We care deeply about our clients, our team, and our mission.
• OVERDELIVER We go above and beyond, not because we have to, but because we want to.
• A BLESSING TO OTHERS We use our work to lift others up, not just ourselves.
• TOTALLY DRAMA FREE We show up like grown-ups, support our teammates, and handle business.

If this sounds like your thing, you'll fit right in. Why You'll Love It Here

You'll grow fast. You'll earn well. You'll work with smart people who care. You'll help real clients who need someone like YOU to guide them through a tough time. This role is high-responsibility but it's also high-reward.