Facility Operations Manager

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Transform at JLL as an Operations Manager on a premier client account!

Location: Houston, TX 77007

Work Schedule: Onsite, Monday - Friday 7:00 AM to 4:00 PM w/rotating weekend duty coverage  

Reports to: Territory Manage

Responsible for the management and operation of the properties and staff as directed in accordance with the standards and procedures of JLL. Develop, Implement, Manage and maintain overall site services, performance, processes, and quality standards for services. Strive towards innovation of services offered, assist with lowering cost of delivery, and works with suppliers to integrate the service into operations while dramatically enhancing the facility experience. 
 

• Lead operations and maintenance of all facility electrical, mechanical, structural, and life safety systems; conduct site inspections to ensure quality service delivery and compliance with standards
• Analyze data and trends to proactively address facility issues; utilize analytics to communicate solutions and support decision-making with senior management and stakeholders
• Develop and implement startup plans and schedules for assigned projects; ensure PTPs, job plans, materials, and manufacturer documentation (OAT/FAT certificates, warranties) are completed
• Manage vendor relationships by monitoring work requests, enforcing contract scope, improving service quality while reducing costs, and resolving service issues
• Build and maintain positive client relationships through genuine service orientation, conflict resolution, and continuous monitoring of quality procedures and customer satisfaction
• Ensure contract compliance management and quality control; maintain familiarity with applicable codes, specifications, federal and state regulations aligned with company policies
• Prepare detailed operational budgets and regular/ad-hoc reports to support financial planning and performance tracking

• Bachelor's Degree in related field or equivalent combination of education and experience
• Valid state driver's license required with ability to perform Vehicle Safety Inspections
• Minimum 7+ years of relevant experience managing cleaning/custodial, landscaping, solid waste & recycling, and pest control programs with strong technical knowledge of building systems
• Proven ability to multi-task, organize responsibilities effectively, and work independently as a self-motivated professional to achieve goals and objectives
• Financial acumen to develop and manage budgets for projects and operations
• Strong interface and communication skills across all organizational levels, client senior management, and vendor relationships

Please submit your application with an updated resume, location, and contact information.
If you're a current JLL employee, please apply using the Internal Career Site.

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This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.