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Manages inside sales accounts by building strong client relationships, driving revenue growth, and ensuring customer satisfaction. Coordinates account strategies, benchmarks sales performance, and defines key objectives to maximize business opportunities. Advises with managers to develop tactical and operational plans, allocate resources effectively, and ensure quality and consistency in account management practices. Key Responsibilities
Manages the inside sales team by setting objectives, monitoring performance, and ensuring alignment with organizational goals and sales targets. Establishes strategic priorities and adapts departmental plans to address operational challenges and resource needs effectively. Ensures quality of sales processes by monitoring performance metrics, addressing customer concerns, and implementing improvements to enhance service levels. Coordinates processes and assignments to optimize team efficiency, ensure timely responses to client inquiries, and maintain high customer satisfaction. Executes targeted sales initiatives to drive revenue growth, improve conversion rates, and expand the organization's market presence. Advises senior leadership on sales trends, challenges, and opportunities, providing data-driven insights to inform strategic decisions. Defines project terms and sales strategies to ensure clear objectives and deliverables for the team and clients. Evaluates performance of team members, providing coaching, mentorship, and development opportunities to enhance skills and drive results. Hires and develops talent within the inside sales team, ensuring the team possesses the expertise and capabilities to meet organizational goals. Performs other duties as assigned Complies with all policies and standards Manages staff performance and development, coaching team members to achieve their full potential in contributing to the department's goals. Required Education & Experience
Minimum Education Level: Bachelor's Degree Years of Experience: 5-7 Years Preferred Education & Experience
Years of Experience: 8-11 Years Spans of Control
Does this role Manage Southwire Team Members: Yes Number of Direct Reports: 5-10 Travel
Travel: None Physical Requirements
Moving: 5% Standing: 5% Sitting: 90% Working Conditions
Office Equipment
Computer/Keyboard Competencies Attracts Top Talent Communicates Effectively Courage Decision Quality Drives Results Financial Acumen Skills Salesforce Sales Prospecting Negotiation Forecasting Lead Generation Influencing Skills Accountability Process Improvement Customer Relationship Management Selling Techniques
Benefits We Offer: 401k with Matching Family and Individual Insurance Packages (Health, Life, Dental, and Vision) Paid Time Off & Paid Holidays Long & Short-Term Disability Supplemental Insurance Plans Employee Assistance Program Employee Referral Program Tuition Reimbursement Programs Advancement & Professional Growth opportunities Parental Leave & More Southwire is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
Sprachkenntnisse
- English
Hinweis für Nutzer
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