Customer Service Agent – Inbound Supportremoterocketship • Lawrence, Kansas, United States
Customer Service Agent – Inbound Support
remoterocketship
- Lawrence, Kansas, United States
- Lawrence, Kansas, United States
Über
Handle inbound interactions for major brands Assist customers with questions, service requests, account needs, and product support Use guided systems and resources to deliver high-quality customer care Maintain professionalism, accuracy, and brand alignment Offer schedule flexibility once certified Requirements:
High school diploma or GED Must be at least 18 years of age Authorized to work in the United States U.S. resident (excluding CA, CO, CT, MA, MD, NY, OR, WA, WI) Ability to follow detailed processes and meet performance expectations Strong communication and active listening skills Comfortable navigating computer applications and web-based tools Ability to work independently and remain accountable to schedules Preferred: Prior call center or customer service experience Bilingual (Spanish/English) preferred but not required Familiarity with phone-based or computer-based support environments Benefits:
Flexible scheduling options after certification Paid training following successful client certification W2 employment structure with payroll, protections, and stability Paid time off and optional supplemental insurance (Aflac) Household telehealth access through MDLive Access to performance-based incentives Career advancement pathways into support, QA, and leadership roles
Sprachkenntnisse
- English
Hinweis für Nutzer
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