Customer Success Manager
remoterocketship
- New York, New York, United States
- New York, New York, United States
Über
Manage, support and develop a portfolio of enterprise customers (B2B) Connect with stakeholders (executive level and day to day) to understand and develop expertise when it comes to what drives user value and engagement Develop the business by identifying patterns and synergies between different end-user use cases Proactively share customer learnings and insights with the broader Stravito team Report to the Lead Customer Success Manager for the US Work closely with Product, Tech & Design to make it happen! Requirements:
3-5 years experience as a Customer Success Manager Previous experience managing for complex enterprise accounts “Customer mindset” - knowing what to listen for, be able to separate between what is being said and what the underlying drivers are Business-orientation - constantly thinking of how to grow and scale your customer Ability to thrive in start-up and remote-first environments Strong interpersonal and communication skills Fluency in English, both spoken and written Benefits:
remote-first and globally spread team with company events a couple of times each year as the icing on the cake fun, collaborative environment where everyone truly cares and helps each other zero micro-management encouraged to cultivate your own processes while giving and receiving feedback for improvement competitive compensation package possibility of working with cutting-edge technology in our industry (such as GenAI)
Sprachkenntnisse
- English
Hinweis für Nutzer
Dieses Stellenangebot stammt von einer Partnerplattform von TieTalent. Klick auf „Jetzt Bewerben”, um deine Bewerbung direkt auf deren Website einzureichen.