Account Manager
remoterocketship
- New York, New York, United States
- New York, New York, United States
Über
- Conduct consistent outreach to referral partners through email and phone, strengthening relationships and keeping Recover top-of-mind as a trusted treatment partner - Manage referral pipelines in our CRM, tracking outreach activity, partner engagement, and referral flow to ensure efficiency and accountability - Provide timely updates to referral partners to build trust and transparency - Maintain reporting calendars and coordinate with clinical and intake teams to deliver accurate, on-time reports - Identify gaps in referral relationships or communication, and work proactively with the Head of Partnerships to strengthen processes and outcomes Requirements:
- 2+ years of client-facing experience, ideally in Account Management, Customer Success, or Partnerships at a high-growth organization - Strong organizational skills with the ability to manage multiple partner and client needs simultaneously - Detail-oriented and reliable – ensures accuracy in partner updates, data reporting, and documentation - Tech-savvy and comfortable with tools like CRMs, patient databases/EHRs, and Google Sheets; able to troubleshoot and adapt quickly to new systems - Professional communication - you use proper grammar, diction, and formatting and communicate professionally via phone, email, videoconferencing, and in-person - Mission-aligned mindset – committed to health equity and improving outcomes for underserved populations - Self-starter with a strong sense of ownership – takes initiative to solve problems and improve workflows Benefits:
Includes health, dental, vision, paid time off, and more
Sprachkenntnisse
- English
Hinweis für Nutzer
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