Inside Sales Representative

Oldcastle, a CRH company, is reinventing what's possible in building solutions. We are the leading provider of innovative outdoor living products and utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, retailers, and homeowners alike as the manufacturer of precast concrete, polymer concrete, and plastic infrastructure products.

Job Summary

This role is responsible for inside sales and/or counter sales. The individual in this role is responsible for answering product inquiries, taking customer orders, coordinating delivery with dispatch, internal company departments, and vendors in a fast-paced office. This position is often combined with customer service initiatives and providing support to outside sales representatives as needed.

Job Location

This position is hybrid and based out of our office in Bonner Springs, KS.

Job Responsibilities

• Receive customer phone calls; provide support to customers and contractors via phone and in person
• Refer to product catalogs and specification guides to determine related product uses and applications
• Manage outbound sales, lead generation, and quoting
• Work closely with outside sales representatives regarding sales promotions and initiatives which require phone contact and follow-up
• Help customers with design ideas/problems; provides customer feedback to management
• Coordinate delivery schedules with dispatch and maintains customer informed of such schedules
• Retrieve information for credit department when needed

Job Requirements

• High school diploma / equivalent or a comparable combination of education, experience or training in related field
• Skilled in Microsoft Word, Excel and Outlook
• Previous sales experience
• Experience with multi-line phone system preferred
• Knowledge of concrete masonry is a plus
• Bilingual (English/Spanish) preferred
• Some forklift experience preferred

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.