Operations Analyst - SBCI

IrishJobs

Dublin, Dublin, Ireland

Dublin, Dublin, Ireland

Ähnliche Jobs finden

Über

Role Profile Job Title: Operations Analyst Division/Function: Strategic Banking Corporation of Ireland Reports to (job title): Assistant Operations Manager ***Closing Date for Applications: Tuesday, 27th May 2026*** Summary of the Business The National Treasury Management Agency (NTMA) provides asset and liability management services to the Irish Government. It has evolved from a single function agency managing the National Debt to a manager of a complex portfolio of public assets and liabilities. Businesses managed by the NTMA include borrowing for the Exchequer and the management of the National Debt, the State Claims Agency, the New Economy and Recovery Authority ("NewERA"), the Ireland Strategic Investment Fund, National Development Finance Agency and the NTMA Future Ireland Funds business unit with responsibility for the management of the Future Ireland Fund and Infrastructure, Climate and Nature Fund. The NTMA also assigns staff to the National Asset Management Agency, the Strategic Banking Corporation of Ireland (SBCI) and Home Building Finance Ireland (HBFI). Working at the NTMA offers excellent benefits, including: Career average Defined Benefit Pension Scheme Flexible work options, including hybrid working (3 day per week on site required) and variable work hours An extensive wellbeing programme Excellent learning and development opportunities that allow for full career development within the organisation A diverse range of initiatives: LGBT+, Gender Matters, Disability Awareness, Sports & Social, Volunteering, and lots more Reimbursement of annual professional membership fees The SBCI was established as the Irish National Promotional Institution under the SBCI Act 2014 with the objective of delivering low-cost flexible funding initially to Irish SMEs and in time to other market sectors, addressing failures in the Irish credit market and driving competition and innovation. It is the role of the SBCI as a national promotional institution to provide effective financial supports to the market to promote economic development of the Irish state. Role Summary The Operations Analyst supports the organisation's day-to-day operational services while contributing to the continuous improvement of processes and systems. The role is approximately 70% Operations and 30% SBCI Hub development support, with flexibility to adjust in line with operational demand and delivery priorities. The role provides hands-on exposure across both operations and SBCI hub development lifecycle, making it an ideal opportunity for an analyst to develop experience in operations, processes and agile system development methodology. Principal Accountabilities The role responsibilities will include and is not limited to: Operations (Approx. 70%) Providing day-to-day operational support to key stakeholders by monitoring and resolving internal and external queries across SBCI mailboxes, in line with agreed service standards. Supporting and maintaining relationships with key internal and external stakeholders, including SBCI's customer-facing channels, through clear communication and strong stakeholder management. Supporting the development and delivery of SBCI operations including updating procedures and coordinating quality assurance activities such as SBCI Hub user access checks Producing and maintaining operational management information (MI), including KPIs, dashboards and trend reporting, and proactively identifying risks, recurring issues and opportunities for improvement. Supporting business process governance through documenting and mapping processes and driving continuous improvement initiatives across SBCI. Digital Team Development Support (Approx. 30%) Supporting the SBCI Digital Team with development activities, including support for sprint releases. Supporting testing activities, including the preparation of test scenarios, co - ordination of User Acceptance Testing (UAT), and management of defects through to resolution. Working with internal and external stakeholders to support delivery and post - release validation, including user guidance and knowledge transfer. Experience Third-level qualification in business, finance, technology or a related discipline (or equivalent relevant experience). Minimum of 3 years' experience in operations, business analysis or process improvement roles. Proven experience in developing, analysing and reporting on KPIs and dashboards, with a high level of attention to detail. Strong proficiency in Microsoft Office tools, particularly Excel, Word and PowerPoint. Excellent interpersonal, communication and stakeholder management skills. Strong analytical and problem-solving skills, including experience supporting testing activities. Proven planning and organisational skills, with the ability to prioritise workload and deliver objectives within tight timescales. Ability to work effectively independently and as part of a high performing team in a dynamic environment. Flexible and adaptable approach, recognising that the role may evolve over time. Nice to Have Familiarity with process mapping tools such as Blueworks. Familiarity with collaboration and agile tools such as Jira and Asana Skills Diligent, self-motivated and proactive Displays a high level of accuracy, efficiency and attention to detail in all aspects of work Excellent communication skills, with the ability to convey complex information clearly and concisely, both verbally and in writing Strong IT proficiency, including in Microsoft Office (Excel, Word, PowerPoint) Strong interpersonal skills and the ability to work within a small team Ability to manage a range of tasks across several stakeholders in a professional manner Pension Abatement If an appointee has previously been employed in the Civil or Public Service and that appointee is entitled to or in receipt of a pension from the Civil or Public Service or where a Civil/Public Service pension comes into payment during the appointee's re-employment that pension will be subject to abatement in accordance with Section 52 of the Public Service Pensions (Single Scheme and other Provisions) Act 2012. Please note: In applying for this position, you are acknowledging that you understand that the abatement provisions, where relevant, will apply. It is not envisaged that the employing Department/Office/Body will support an application for an abatement waiver in respect of appointments to this position. Applicants will be required to complete a pre-employment declaration to confirm whether they have previously availed of a Public sector pension scheme. The NTMA is proud to be an equal opportunities employer. We recognise that a diverse and inclusive workplace informs better decision making, creative thinking, innovation and drives business performance. We are strongly committed to ensuring that our workforce is representative of our society. The NTMA is proud to be an equal opportunities employer. We recognise that a diverse and inclusive workplace informs better decision making, creative thinking, innovation and drives business performance. We are strongly committed to ensuring that our workforce is representative of our society. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.

TLNT1_IJ

Dublin, Dublin, Ireland

Sprachkenntnisse

English

Hinweis für Nutzer

Dieses Stellenangebot wurde von einem unserer Partner veröffentlicht. Sie können das Originalangebot einsehen hier.

Ähnliche Jobs finden