Über
A Little About Us Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts - driving real, measurable results for clients.
At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their impact. This is a place for builders with a growth mindset who act with agility, embrace change, and use modern technology to shape smarter solutions, exceptional experiences, and the future of our industry for our clients, customers, and our culture.
A Little About You You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.
Position Overview This role leads the design, reliability, and scalability of the enterprise cloud platform on AWS, operating at the intersection of Site Reliability Engineering, platform engineering, and cloud architecture. It defines the SRE operating model and platform vision, establishing reliability north-star architectures and internal developer platform standards that provide paved roads for secure, observable, and scalable services.
The position owns mission-critical production systems and drives organization-wide initiatives such as zero-touch operations, governance-by-default, and resilience posture. It sets and implements best practices across infrastructure, CI/CD, observability, and cost optimization, while integrating reliability with security and compliance requirements.
Working closely with engineering teams, this role improves system performance and developer productivity, mentors Staff and Principal engineers, and partners with executive leadership on risk management, customer commitments, and regulatory readiness for critical systems.
What You'll Own Architecture and operation of
large-scale, highly available AWS environments
Reliability and performance of
distributed systems supporting production workloads
Design and implementation of
Infrastructure as Code (IaC)
and platform automation
Evolution of
container platforms (ECS, EKS)
Organization-wide
DevOps and SRE best practices , including SLO-driven engineering
Cloud cost optimization and governance across multi-account environments
Key Responsibilities Design and operate
scalable, fault-tolerant AWS architectures
Lead implementation of
Infrastructure as Code
using Terraform or CloudFormation
Build and evolve
CI/CD pipelines
to enable rapid, reliable software delivery
Own
Kubernetes (EKS)
platform architecture, scalability, and operational excellence
Establish and drive
observability strategy
(metrics, logging, tracing) using tools like Datadog
Define and enforce
Service Level Objectives (SLOs)
and reliability standards
Lead
incident response, root cause analysis, and postmortems
Optimize infrastructure for
cost, performance, and security compliance
Mentor engineers and influence platform and architectural decisions across teams
Required Qualifications Significant experience in DevOps, SRE, or platform engineering roles
Deep expertise in
AWS architecture and services
(EC2, VPC, IAM, S3, RDS, EKS/ECS, Fargate, Lambda, CloudFront)
Strong experience with
Infrastructure as Code
(Terraform preferred)
Hands-on experience with
Kubernetes (EKS), ECS and container orchestration
Proven experience building and managing
CI/CD pipelines
(GitHub Actions, Jenkins, GitLab CI, or similar)
Strong background in
Linux systems, networking, and distributed systems
Proficiency in scripting or programming (Python, Bash, or similar)
Experience with
observability and monitoring tools
(Datadog preferred)
Track record of improving
system reliability, scalability, and performance
Preferred Qualifications Experience managing
multi-account AWS environments
Background in
high-scale systems
(large datasets, high-throughput applications)
Database performance tuning experience (PostgreSQL and MSSqlServer preferred)
Experience in regulated environments (security, audit, compliance)
What Success Looks Like Measurable improvements in
system uptime, latency, and reliability
Faster, safer deployments with reduced failure rates
Reduced cloud spend through
architectural and operational optimizations
Strong DevOps culture adoption across engineering teams
Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.
Location and Workplace Flexibility We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies.
Equal Employment Opportunity Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
We welcome applicants from all backgrounds and encourage you to apply even if you don't meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.
Accessibility Support We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email
TalentAcquisition@zelis.com
.
Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.
Sprachkenntnisse
- English
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