Inside Sales Professional
SafeStreetsUSA
- Chandler, Arizona, United States
- Chandler, Arizona, United States
Über
Job Summary The Inside Sales Professional is responsible for handling inbound and outbound sales calls and converting qualified leads into home security customers. This role focuses on consistent execution of the sales process, urgency in scheduling installations, and collecting activation at the point of sale. Inside Sales Professionals are measured by conversion, installation outcomes, efficiency, and install speed. This is a full-time, performance-driven role.
Essential Functions and Responsibilities
Handle inbound and outbound sales calls in a professional and compliant manner
Present home security solutions clearly and confidently to prospective customers
Convert qualified leads into completed sales following approved scripts and processes
Schedule customer installations with a target baseline of 10 days or fewer from sale to install
Collect activation payments at the time of sale whenever possible (Charge Today)
Accurately document customer information and sales activity in CRM systems
Manage call flow efficiently to maximize talk time and sales opportunities
Participate in coaching sessions, call reviews, and ongoing training
Maintain compliance with company policies, quality standards, and regulatory requirements
Consistently meet or exceed individual performance goals
ConversionPercentage: Lead to sale
In-GroundPercentage: Sale to install
EfficiencyPercentage: Sales or revenue per hour worked
Charge TodayPercentage: Activation collected at point of sale
Days to Install: Average days from sale to installation (10-day baseline expectation)
Call Activity: Calls handled per hour and schedule adherence
Must be able to lift up to 25 lbs and sit or stand for periods throughout the work day
Work is performed in a remote or office-based inside sales environment
Minimal travel required (if applicable)
Licenses, Certifications, & Educational Requirements All SafeStreets employees must be 18 years of age or older.
Education Required - High school diploma or GEDPreferred
Experience Required - Strong verbal communication and active listening skills - Ability to follow structured sales processes and accept coaching - Basic computer proficiency and comfort using CRM systems
Certifications/Licenses Required None required for this role
Preferred Qualifications
Previous inside sales, call center, or customer-facing experience
Experience sellinghome security, telecom, or subscription-based services
Demonstrated ability to consistently meet or exceed sales goals
Compensation SafeStreets compensation may include base pay and, for eligible roles, variable compensation or bonuses. Variable and bonus compensation is not guaranteed and is governed by applicable plan terms. All compensation is paid in compliance with federal, state, and local wage laws, including applicable minimum wage and overtime requirements. Variable pay is defined as commission-based compensation tied to completed sales and performance metrics and will be shared in a separate compensation plan.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Sprachkenntnisse
- English
Hinweis für Nutzer
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