Field Service Technician

Arlon EMD

Rancho Cucamonga, California, United States

Rancho Cucamonga, California, United States

Über

Arlon EMC is seeking a highly motivated Field Service Engineer/Technician to install, service, and support capital equipment in the field, used in Semiconductor, PCB and PCBA manufacturing environments. This role is responsible for equipment installation, preventive maintenance, troubleshooting, repairs, and rebuilding at customer sites. The ideal candidate is hands-on, self-directed, customer-focused, and operates with the highest level of integrity and professionalism.
Key Responsibilities
Install, commission, and service capital equipment at customer facilities
Diagnose and troubleshoot mechanical, electrical, and control system issues
Perform preventive maintenance, repairs, and equipment rebuilds
Conduct equipment audits and performance evaluations
Provide on-site technical support to resolve customer production challenges
Document service activities and generate detailed service reports
Maintain strong customer relationships through effective communication and responsive service
Qualifications
Minimum of 2 years of experience in a Semiconductor, PCB or PCBA manufacturing environment, or a related industry
Valid U.S. driver’s license
legally authorized to work in the United States
Stable work history with verifiable positive references
Bilingual - fluent in Mandarin. This role requires fluency in Mandarin to support effective communication with customers and vendors in Mandarin-speaking markets.
Required Skills & Abilities
Willingness to travel domestically and internationally to Taiwan more than 50% of the time, often on short notice
Strong work ethic with a positive, solution-oriented “whatever it takes” attitude
Self-motivated and capable of working independently with minimal supervision
Strong commitment to customer satisfaction and service excellence
Excellent communication and interpersonal skills
Ability to leverage all available resources to diagnose and resolve technical issues
Proficiency with computers, including the ability to create detailed service and equipment
Ability to read and interpret electrical schematics
Experience troubleshooting and maintaining PLC-controlled equipment
Comfortable working around industrial equipment, chemicals, and environmental conditions typical of PCB and PCBA manufacturing facilities
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Rancho Cucamonga, California, United States

Sprachkenntnisse

English

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