Field Service Technician – ServoPacific Press Technologies • Mount Carmel, Illinois, United States
Field Service Technician – Servo
Pacific Press Technologies
- Mount Carmel, Illinois, United States
- Mount Carmel, Illinois, United States
Über
Pacific Press is a 75+ year old branded OEM of metal forming machinery headquarters in Mount Carmel, Illinois. We design and manufacture highly engineered press brakes and shears serving customers across North America and worldwide.
Pacific has built its reputation on hydraulic press brake innovation since 1945. Today, we are entering our next chapter — launching a new generation of servo-driven press brakes utilizing off-the-shelf electrical and motion control components to improve efficiency, precision, and serviceability.
As we invest in new product lines and next-generation technology, we are seeking highly skilled professionals to help support and grow this new servo platform.
B. POSITION OVERVIEW
The Servo Press Brake Field Service Technician is a highly skilled role responsible for installing, commissioning, troubleshooting, and servicing Pacific’s new servo-driven press brake systems as well as installing, commissioning, troubleshooting, and servicing our legacy hydraulic machines as necessary.
This is not an entry-level role. We are seeking an experienced technician with strong knowledge of servo motors, drives, PLC systems, motion control, hydraulics and industrial electrical troubleshooting.
This position requires approximately
75% travel , primarily within North America, with occasional international travel. Routine overtime is expected as required to support customer needs.
Representing Pacific Press worldwide, the successful candidate must demonstrate:
Strong integrity and principle-centered leadership
High accountability and professionalism
Advanced troubleshooting ability and independent problem-solving skills
Attention to detail with urgency and ownership
Exceptional customer service and communication skills
Confidence working directly with customer maintenance teams and engineers
C. KEY RESPONSIBILITIES
Install, commission, and start up new servo press brake systems and legacy machines as necessary
Diagnose and repair servo motors, servo drives, PLC systems, HMI controls, hydraulic and motion control components
Troubleshoot electrical systems including VFDs, controllers, sensors, encoders, and safety circuits
Perform system upgrades, retrofits, and software updates
Provide advanced in-field troubleshooting for electrical and control system failures
Interpret electrical schematics and ladder logic
Support integration of off-the-shelf control components
Conduct operator and maintenance training at customer facilities
Provide technical phone support as directed by the Service Manager
Maintain detailed electronic service reports and documentation
Communicate service findings and recurring issues to Engineering for continuous improvement
Ensure compliance with all safety, health, and environmental policies
Build and maintain strong customer relationships
This position reports directly to the Service Manager.
D. REQUIRED SKILL SET
Minimum 5+ years of experience servicing servo press brakes or similar CNC industrial machinery
Strong experience with servo motors, servo drives, and motion control systems
Experience troubleshooting PLC-based control systems
Ability to read and interpret electrical schematics and control diagrams
Strong understanding of industrial electrical and controls
Experience commissioning new machinery
Ability to independently diagnose electrical faults in the field
Proficient with Windows-based systems and Microsoft Office
Valid driver’s license
Ability to obtain a passport for international travel
Must be able to:
Stand for prolonged periods
Work in variable indoor/outdoor temperatures
Work in tight or elevated spaces
Lift up to 50 lbs
E. PREFERRED EXPERIENCE (HIGHLY DESIRED)
Experience with CNC control systems
Knowledge of:
PLC programming (Allen Bradley, Siemens, etc.)
HMI configuration
VFD systems
Encoders and feedback systems
Safety-rated control systems
Experience in metal fabrication or sheet metal forming industry
Millwright, electrical, or industrial automation certification
F. COMPENSATION
Because this is an advanced technical role, compensation will be commensurate with experience.
Hourly Paid position – rate based on experience
401(k) with 4% match
Exceptional benefits package (Health, Dental, Vision)
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Sprachkenntnisse
- English
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